Job
Objective
The Global Benefits Manager is responsible for managing and supporting global benefits programs across multiple regions, ensuring alignment with the global reward strategy, whilst ensuring local compliance.
This role will initially lead a global benefits project, transitioning current benefits management and administration model to a Global Benefits Management approach, working closely with regional benefits managers in EMEA and North America, and supporting APAC and LAC regions directly.
The role will support the design, implementation, and administration of employee benefits, including health, retirement, insurance, wellness programs, and other offerings that promote employee well-being. The Global Benefits Manager will play a key role in supporting global benefits projects, ensuring cost-effectiveness, employee satisfaction, and legal compliance,
while driving consistency across regions.
Key Accountabilities & Responsibilities
% Time
Global Benefits Strategy and Program Management
· Lead transition and implementation of the Global Benefits Management
model
· Work closely with regional reward teams to support the design and delivery
of benefit and retirement programs aligned to global benefits strategy and
local compliance
· Develop, implement, and manage global employee benefit programs
across all regions, ensuring alignment with company strategy and local
legal requirements.
· Manage vendor relationships for global benefits.
· Conduct market analysis and benchmarking to maintain competitive benefit
programs in each region.
Project Management and Execution
· Lead and manage global benefits projects, such as the rollout of new
benefit programs, systems implementations, or mergers and acquisitions
(M&A) integration.
· Ensure successful project execution by defining timelines, coordinating with
stakeholders, and monitoring progress.
· Provide regular updates on project milestones, risks, and outcomes to senior leadership. ·
Collaborate with cross-functional teams, including finance, legal, and external vendors, to ensure seamless implementation and execution of benefit programs. Compliance and Governance
· Stay current with regulatory changes, ensuring benefits programs are updated to meet new legal requirements.
· Work closely with regional reward and local HR teams to ensure all global benefit programs comply with applicable local, regional, and international regulations. · Manage the administration of global benefit plans, including annual audit and reporting requirements.
· Conduct regular audits of benefit programs and processes to ensure adherence to internal policies and governance standards.
· Ensure internal compliance and governance is understood and applied Communication and Employee Engagement
· Develop and implement effective global communication strategies to inform employees about benefit offerings, ensuring active engagement and understanding from employees
· Partner with HR teams to deliver benefits education and training to employees, increasing awareness and engagement.
· Act as a subject matter expert on global benefits to answer employee and manager queries. Data Analysis and Reporting
· Track and analyze benefits utilization, costs, and employee feedback to assess the effectiveness of programs.
· Use data to monitor trends, measure ROI, and make recommendations for cost-effective solutions without compromising employee satisfaction.
· Oversee the relationship with external benefit providers, including managing contracts, service level agreements (SLAs), and performance.
· Evaluate vendor performance and recommend changes as needed to ensure optimal service delivery.
· Review our global benefit offerings regularly to ensure we are globally aligned to our total rewards value proposition and company growth strategy while mindful of market-specific dynamics and compliance
· Support the global benefits strategy and roadmap, including vendor selection, technology solutions ensuring partnership with cross functional teams
· Manage global benefits plans and policies, including any renewal process, administration and queries
· Lead benefits communication efforts to ensure employee awareness, education and understanding (including written communications and presentations)
Influence And Decision Making Authority
The job holder will work within existing policies, procedures and work instructions whilst having the ability to recommend and develop areas for improvement. The job holder is required to communicate and influence, with a degree of independence in how day to day activities are managed. More complex work or issues will be escalated and may be supervised. Work will require medium term planning and support.
Job Requirements & Capabilities
Qualifications:
Degree qualified in relevant area, or significant experience in internation/global benefits
management
Job specific capabilities/skills:
· Proficiency in HRIS systems and benefits administration platforms.
· Familiarity with benefits software and tools for tracking and reporting.
· Strategic Thinking: Ability to align benefits programs with the company’s strategic
goals while addressing local needs.
· Problem-Solving: Strong problem-solving skills, with the ability to address complex,
cross-border benefits challenges.
· Detail-Oriented: High attention to detail in managing multiple benefit programs,
contracts, and legal requirements.
· Adaptability: Ability to work in a fast-paced, dynamic environment and manage global
projects across different time zones.
· Analytical Skills: Advanced excel skills and strong data analysis skills with the ability
to assess trends, costs, and employee satisfaction.
· Communication Skills: Excellent verbal and written communication skills with the
ability to influence and collaborate with diverse stakeholders.
· Vendor Management: Experience managing external vendors, negotiating contracts,
and evaluating service delivery.
· Compliance Knowledge: Demonstrable understanding of global benefits regulations
and compliance issues in multiple countries.
· Proven experience in global benefits management, including experience across
multiple countries or regions and managing global benefits projects, ideally benefits
broker transition, leading multi-regional rollouts or benefits harmonization
· Strong knowledge of international benefits regulations, trends, and best practices.
· Project Management: Ability to lead global benefits projects from concept to
completion, managing multiple priorities and deadlines.