Role Description and responsibility

Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies Active engagement with stakeholders to ensure effective delivery of service to our clients Schedule adherence and punctuality To develop excellent understanding of Processing systems quickly Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

 

Required Qualifications, Skills, Knowledge, Experience

Qualifications: Graduate in any field.

Shift timing: 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

 

Skills:

Good interpersonal skillsExcellent written and verbal communication skillMS Office - BasicEye for detail

Passionate about quality