Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

Founded in 2022, the Enterprise Services (ES) organization delivers efficient, resilient, and scalable services globally, supporting BCG's diverse teams. It is an evolving BCG organization that is predominantly focused on providing Global Business Services (GBS) activities to every part of BCG. It includes a range of business-critical services and expertise, including Global Finance & Operations Services (GF&OS), Procurement & Payables, Travel, Meetings & Events, Case Team Services, ClientView (Lead-to-Cash), Real Estate, Executive Support Services, and Business Insights and Analytics; supported by transversal expertise in our product portfolios and excellence functions. 

 As part of the Global Finance & Operations Services (GF&OS) team, you will play a vital role in supporting the Global Risk Risk function and specifically our Compliance and Data Protection Office (DPO) by providing first-level support for requests and queries, as well as managing compliance follow-ups. Your responsibilities will include monitoring, reporting on  global training campaigns, managing incoming requests and queries to various Risk mailboxes (such as the DPO, Data Subjects, and ABC mailboxes), and carrying out specific tasks assigned by the Risk teams. You will work closely with stakeholders across multiple global locations to ensure the efficient execution of compliance-related activities. Additionally, you will support the tracking, reporting, and validation of compliance data to maintain accuracy and adherence to global risk and compliance standards. This role requires strong collaboration with cross-functional teams, effective management of inquiries, and ensuring timely follow-up and resolution of any compliance issues. 

Roles and responsibilities 

Monitor and manage multiple compliance-related mailboxes (e.g., DPO, ABC, Data Subjects, Infoex) to ensure timely and accurate handling of all incoming requests and queries. Prioritize and categorize requests based on urgency and type, ensuring high-priority matters are addressed promptly. Track and log all incoming requests, queries, and issues to maintain an organized and up-to-date record. Identify requests that require escalation and ensure they are directed to the appropriate team or individual for further review or approval. Regularly communicate with requestors to provide updates on the status of their queries and ensure clarity around next steps. Support the coordination of global compliance training campaigns by sending reminders via email or internal platforms, ensuring compliance deadlines are met. Manage communications for training completion, providing updates on progress and participation. Prepare regular and ad-hoc reports on mailbox activity, request volumes, response times, and escalations to provide insight into operational performance. Work closely with cross-functional teams such as Legal, HR, and Finance to ensure compliance queries are handled effectively and in line with company policies. Assist in the preparation and distribution of end-of-campaign reports summarizing key metrics, outcomes, and areas for improvement Actively contribute to mitigating risk by ensuring proper documentation, timely resolution, and compliance with relevant policies and procedures Build foundational knowledge of risk and compliance matters, systems, processes and data/transactional flow to ensure more pro-active and independent problem solving  Adhere to the internal compliance and guideline established by the management on their daily operational activities  Actively participate in the organization-wide projects and initiatives  

What You'll Bring

Bachelor’s degree or equivalent in business, finance, or related field preferred  1-3 years of relevant experience serving in Global Operations teams (Finance, Risk & Compliance, HR, others…) Prior experience of working in a global finance and operations team and setup is preferred  Strong proficiency in Microsoft Outlook, MS Excel, MS Word, MS Powerpoint and adaptable to other software applications and tools 

Who You'll Work With

We pride ourselves on a collaborative working environment and utilize digital tools to foster that collaborative environment across a global company. The GF&OS team aims at providing best in-class operational excellence and execution through partnership, building trust and credibility. It provides a foundation to ensuring smooth finance operations, coordinating change and ensuring performance of individual processes with high service levels.  

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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