Global Foreign Exchange Operations Manager Charlotte, North Carolina **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Job Summary** Currency, Commodities & Derivative Operations (CCDO) provides full operational support for the FX and Commodities businesses, including Trade Control, Confirmations and Settlements, as well as supporting the FI & Equity businesses by performing confirmations and settlements for OTC derivatives. Are you analytical? Do you enjoy working in a team, leading a team and building strong relationships? Do you have a curious mind? If so, you would fit right into the GCCDO Balance, Account and SSI Management team. We are currently seeing a Leader to manage the team. We focus on effective bank balance management, support the set-up of client Settlement Instructions and provide support to key stakeholders. This is an excellent opportunity for a highly motivated individual to be part of a growing and evolving business. As the manager of the team, you will provide Charlotte site leadership for Balance Management and Client Account Set-up Operations. Partner with the global managers to create and deliver the global strategy for the team, providing a value add service. You will be able to apply critical thinking and an investigative mind set to review and remediate issues. This role offers a high level of visibility as you will work with a number of other internal teams to provide seamless delivery and support to a range of stakeholders. We’re a team with a small presence in the US but are part of a global team, with teams based in APAC and EMEA. **What would your responsibilities include:** + Prepare and submit confirmation timeliness reporting to the French regulator, ensuring accurate and timely reporting + Work as part of a global team monitoring bank account balances + Compile and anlayse data relating to bank account balances, overdrafts, fees and compensation charges + Oversee the settlement & confirmation static processes supported by the team + Review and update procedures to ensure documented processes remain current + Lead, develop, coach and motivate team members + Effective assessment and interpretation of changes to NFRR and AMF reporting requirements + Actively provides leadership and a senior point of escalation, with a purpose driven culture influenced across regions **Job Description** This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and product **Required Skills** + Proficient with MS Office – Excel, Word, PowerPoint, and Outlook + Recent Leadership and Coaching experience + Analytical skills including data reconciliation and interpretationExcellent organizational skills - ability to switch between tasks and to prioritize work effectively Strong communication skills - ability to run effective meetings and engage knowledgably and confidently with different stakeholders across the organization, building strong relationships with both internal and external clients + Holds self and others accountable for high performance standardsLogical approach to problem solving and a hunger for process improvementExcellent attention to detail and accuracyGood sense of judgment, knows when to escalate and how to manage senior management expectationsThrives in a team based environment, managing a team and working toward common goals, while having fun along the way + Comprehensive understanding of front to back operational processes and controls + Self motivated and able to work unsupervised **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.