Barcelona, ESP
24 days ago
Global Forwarding Agent - Ocean Export
C.H. Robinson is growing its team in Barcelona and is looking for a Global Forwarding Agent - Ocean Export to join our Global Forwarding division. This role provides an exciting opportunity to become a versatile expert in global forwarding, tackling diverse challenges across regions and industries. At C.H. Robinson, we believe that in-person collaboration fuels innovation and drives success. In this role, you'll spend three days a week on-site, working alongside talented peers to spark creativity and achieve impactful results. With the flexibility to work remotely two days a week, this position offers the perfect balance between teamwork and independence. Are you a detail-oriented, problem-solver, resilient and with a passion for global logistics? If this resonates with you, we would love to learn more about your experience and what drives you. Apply today and take the first step toward a fulfilling career in global logistics with C.H. Robinson!   **RESPONSIBILITIES:** The duties and responsibilities of this position consists of, but are not limited to, the following:   **Maintain Operational Excellence:** + Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo + Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally + Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.   **Facilitate Relationships:** + Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution + Build great relationships with customers, responding timely and following up on issue resolution + Provide reporting and documentation support to internal and external customers + Participate in customer business reviews + Contribute to seamless forwarding operations across various regions, gaining exposure to unique challenges and client needs **QUALIFICATIONS** **Required** : + Minimum 1-3 years of Ocean Export experience + Fluency in English and Spanish (written and verbal) **Preferred:** + Ability to work in a fast-paced and deadline-driven office environment + Critical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs + Knowledge or coursework in Supply Chain, Logistics, or International Business + Proficiency in Microsoft Office Suite of programs + Excellent customer service skills and follow-up to be utilized with customers and the network   **WHAT WE OFFER?** + Real opportunities to grow your talent in a fast-moving, global organization + A fun, open, and inclusive workplace that encourages innovative thinking + Possibility to develop your language skills in our multilingual offices + Opportunities for professional growth with access to training platforms + Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment + Flexible work arrangements to support a healthy work-life balance Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! **Why Do You Belong at C.H. Robinson?** C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .
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