We are looking for a colleague who uses their analytical mindset to challenge the status quo, build relationships across organizational levels and allow us to work even smarter. You are no stranger to strategic thinking, and being process- and results-driven, you are open to understand new contexts, speak your mind and bring ideas to the table.
Role description:
Support Team in Invoice Review and Open PO reporting,
Guidance in Debit Memo and Chargeback creation process,
Monitor and use operating metrics to identify challenges and opportunities within the team,
Drive focus on Open PO items and accountability to Vendors,
Document & challenge cost avoidance initiatives and tracking,
Identify opportunities to increase the value proposition of Customer Operations and Global Shared Service,
Be the Global Purchasing Expert, Support the Krakow & Global leadership team to ensure that Lean culture and continuous process improvement are completely embedded,
Identify process opportunities to improve, automate and standardize our business transactional processes globally,
Create strategy & input for the standard process design,
Interview, hire and train new employees, monitoring progress,
Act as a mentor to foster employee growth and development, developing STRETCH assignments in line with employee goals,
Maintain employee training matrix and assure staff is proficient in all areas of their work responsibilities.
Role requirements:
Demonstrated ability to succeed in a fast-paced environment, working on multiple projects with changing priorities and deadlines.
Interested in Candidates with +2 years in a Strategic, Process Improvement role
Must have demonstrated experience in Pharmaceutical industry & knowledge of Customer demands and wishes within the industry
Must have experience of Leading Departments and Developing the people within
Relevant knowledge of the Customer Support functions desired
Demonstrated high level work ethic and organizational skills is a “must have”.
Strong attention to detail; demonstrated accurate information transcription
Act as a mentor to foster employee growth and development.
Excellent Excel skills
Experience in SAP/ECC essential, Salesforce as a plus
Project management experience desirable
Understanding of excellent Customer Service
Experience in SAP Business Objects & Spotfire reporting tools a bonus
Ability to communicate both internally & externally; orally and in writing.
What we offer:
Private healthcare including dental care – MEDICOVER,
Life and long-term disability insurance,
MyBenefit Cafeteria system,
Multisport Card,
Social Fund Subsidies,
Home Office allowance,
Tuition reimbursement,
Referral awards,
Internal career development opportunities in multiple business areas,
and up to 4 additional days of vacation by length of service in the company.
Join our Team!
We are strongly committed to the development of your career and giving you opportunities to learn and grow.
We make a difference for you while you make a difference in the world!