Heredia, Heredia, Costa Rica
35 days ago
Global IT Software Engineer Senior Specialist

Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

Provide exceptional Level 3 technical support for enterprise AI tools, working closely with internal teams and vendors to ensure smooth operations and rapid problem resolution. Drive the adoption of productivity tools within the organization by identifying and implementing enhancements that increase efficiency and user satisfaction. Handle the configuration and integration of SaaS products, ensuring secure and effective deployment across the organization. Administer and support hands-on changes to our globally deployed CT productivity tools portfolio, focusing on SaaS products with AI-powered capabilities. Administer and configure SaaS integrations for secure rollout and operations. Assist in the evaluation and deployment of new tools and technologies, contributing to POC projects that explore innovative solutions. Identify and support opportunities to implement automation capabilities to reduce manual work and human error. Adapt to industry direction and evolving customer needs, implementing emerging technologies using Change Management disciplines. 

What You'll Bring

A bachelor's degree in computer science, Electronics Engineering, or equivalentProven experience leading and mentoring a development teamExperience developing multi-tenant applications and multi-user M:M broadcast/pubsub/event streaming servicesExperience with multi-user tiered permission/access structures and data sharing permissions. Strong proficiency in building frontend (e.g., React, Typescript)Advanced proficiency with backend development concepts and languages (e.g., Python, Java) Expertise in Terraform for infrastructure as code automationAbility to manage containerized deployments using Kubernetes (EKS preferred)Experience with AWS, particularly EKS, serverless, queue, VPC & various databases Knowledge of Design Patterns and ArchitectureKnowledge on TDD, unit test, load test and integration testSolid git experience version, tag, rebase)Previous experience building a user-facing GenAI/LLM software applicationPrevious experience with vectors and embeddings (pgvector, chromadb)Knowledge of LLM RAG/Agent core concepts and fundamentals Experience with Helm, Neo4J, GraphQL for efficient data querying for APIs, and CI/CD tools like Jenkins for automating deploymentsOther AWS Managed Services (RDS, Batch, Lambda, Fargate, Step Functions, SQS/SNS, etc.) FastAPI and NextJS experience (if we're still using the latter) Websockets, Server-Side Events, Pub/Sub (RabbitMQ, Kafka, etc.) 

Who You'll Work With

BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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