What makes us Qlik?
A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The “Global MarTech Operations Manager” Role
The Global MarTech Operations role is a key contributor to the overall lead management process and the management of tech stack utilized by Marketing Operations, Marketing, Demand Centre (BDR and SDR) and Sales teams. This role will be working across different business units.
In this role, you will be responsible for the governance and management of multiple business processes and technologies in our stack supporting lead lifecycle and customer journey.; with a primary focus on our event management platforms and processes. Our tech stack include but not limited to CRM, marketing automations, lead routing and assignment, sales prospecting and engagement, chat engagement, and predictive/scoring/profiling engine. In this role, you will own user management, design and maintenance of systems integrations and workflows in place between systems, troubleshooting issues, and drive optimization needs.
What makes this role interesting?
Be part of the team that effect change in the business resulting in productivity gains and pipeline generationContinuous learning on the technological advancements and the opportunity to apply the fast-evolving AI capabilities in our tech stack and business processesExpand your business network through cross-functional initiatives
Here’s how you’ll be making an impact:
Own vendor relationship for regular business reviews and product roadmap updateMaintain existing and project manage future integrations of On24 and other event platforms with other technologies to enhance efficiency and provide comprehensive insightsOwn relationship with stakeholders to identify areas of optimizations to expand usage and drive adoption of webinar/event toolsSet up and manage users, users permissions and roles across your technologiesOwn and maintain best practice process documentations and other resources for enablement and adoptionCollaborate with stakeholders to define webinar/event goals and objectivesDevelop and communicate usage and performance metrics to stakeholdersProvide insights and recommendations for improving future webinars/events based on data analysisSupport the builds of webinars/events on On24 and other relevant event platforms Conduct pre-webinar checks and rehearsals to ensure smooth executionTroubleshoot issues during the planning or live phases of webinars/events
We’re looking for a teammate with:
Excellent project management and organizational skillsAbility to demonstrate analytical and problem-solving skillsProven ability to prioritize, work independently within a fast-paced environmentSelf-driven with ability to work independently, but works well as part of a larger groupExcellent verbal, written and communication skillsStrong attention to detailExperience training users on usage of technologies and generating documentation for process flowsAbility to work cross-functionally between teams (IT, marketing, sales, marketing operations)Proven experience managing webinars and other event platformsStrong knowledge of webinar/events platforms (On24 and similar)Strong knowledge of CRM (Salesforce.com preferred)Strong knowledge of marketing automation (Marketo preferred)Good working knowledge of lead management, inbound and outbound processesDrive to learn and establish self as subject matter expert on multiple marketing technologiesLanguages: Business level English mandatory, other relevant languages would be an advantage
The location for this role is:
Barcelona, Spain
Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!
More about Qlik and who we are:
Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
Genuine career progression pathways and mentoring programs Culture of innovation, technology, collaboration, and openness Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.