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Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Case Team Productivity Portfolio focuses on improving the working experience of the case team by addressing their major pain points and finding opportunities for optimization. The portfolio is prioritizing the use of Generative AI tools to enhance BCG's productivity.

 

The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. Your squad will be responsible for developing and product managing internal GenAI productivity tool.

 

Among your responsibilities, you will:

Deliver business results and customer valueEnsure that the product is built in an incremental way, releasing new working features at the end of each quad through the development and continuous improvement of our user-facing application.Tracking product performance to inform future workDelivering on specific and measurable KPIs to be defined for your SquadContinuous market research to enhance perspectives on overall market and evolving AI/GenAI space.Serve as the voice of customer or end-userTranslating the voice and needs of customer into user stories, engaging users each sprintLeveraging empirical and qualitative data to assess feature performance and inform prioritizationProactively seeking customer feedback to learn and better understand their needs and requirementsOversee what is delivered by the Squad and whenPrioritizing work through a well-organized backlog of user stories and clearly communicating what needs to be done and by whenDefining and clearly communicating acceptance criteria for output based on business & customer needsSupport and enabling the Squad to get its work doneRegularly engaging with the Squad to offer feedback on work-in-progress and clarify requirementsEngaging with Chapter Leads regarding resourcing and functional expertise required in SquadProviding feedback as part of performance management of Squad members and other members of the Product PortfolioSet an overall vision to direct and inform the Squad’s workWorking closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectivesTranslating Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of workSharing information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organizationEnable the organization’s new way of workingModelling behaviors to support the organization’s transformation to a new way of workingActively creating and maintaining a Squad culture based on the organization and Agile behaviorsProviding informal and formal feedback within context of larger performance management system

 

YOU’RE GOOD AT

 

Being customer-focused and dedicated to understanding and learning about customer needs and requirementsOperating with a transparency mindset, communicating clearly and openly both above and belowBeing comfortable leading, directing, and empowering team members without formal management authorityWorking with ambiguous requirements, driving clarity and aligning multi-disciplinary teams towards common goalsInfluencing stakeholders up to the senior levels of the organizationBringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offsLooking for opportunities to innovate and get things done better and faster

What You'll Bring

10-12+ years’ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizationsExperience in delivering AI products, specifically with a focus on GenAI and Large Language Models (LLMs), and integrating these technologies with user-facing applications.Familiarity or experience with technologies and platforms like OpenAI’s GPT models, RAG (Retrieval Augmented Generation), Fine tuning or other machine learning frameworks.Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner)Understanding of agile principles and ways of workingGood understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projectsDivergent thinker who can converge ideas into tangible productsExceptional communications and stakeholder management skillsExperience in consulting is a plus

Who You'll Work With

Every member of your squad (including development, design, and QA), for which you will be its product leaderInternal customers, translating their voice and needs into user stories and engaging users as neededProduct Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squadsScrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremoniesOther Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependenciesAgile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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