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What You'll Do

The GenAI Assistant Product team focuses on improving case team productivity and quality of output by building new products using GenAI technology.

 

The Product Owner must be a leader who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers. Your squad will be responsible for:

Driving roadmap for core features related to GenAI enterprise tools to serve case teams

Building and testing POCs to identify and scale high value new features

Engaging with users to understand needs and inform prioritization, with a strong focus on delivering actionable insights from data

Partnering closely with Practice Areas to understand their specific needs, ensuring alignment of product features to support practice-specific goals, methodologies, and priorities

Collaborating with cross-functional teams to design and deliver GenAI-enabled Offers that enhance the quality and efficiency of client deliverables

 

Among your responsibilities, you will:

Deliver business results and customer valueEnsure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the userTrack product performance to inform future workDeliver on specific and measurable KPIs to be defined for your SquadServe as the voice of end-userTranslate the voice and needs of user into user stories, engaging with users and design researches consistentlyLeverage empirical and qualitative data to assess feature performance and inform prioritizationProactively seek user feedback to learn and better understand requirementsOversee what is delivered by the Squad and whenPrioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by whenDefine and clearly communicate acceptance criteria for output based on business & customer needsSupport and enable the Squad to effectively deliverRegularly engage with the Squad to offer feedback on work-in-progress and clarify requirementsEngage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilitiesProvide feedback as part of performance management of Squad members and other members of the Product PortfolioSet an overall vision to direct and inform the Squad’s workWork closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectivesTranslate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of workShare information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organizationEnable the organization’s agile way of workingModel behaviors to support the organization’s transformation to an agile way of workingActively create and maintain a Squad culture based on the organization and Agile behaviorsProvide informal and formal feedback within context of larger performance management system

YOU’RE GOOD AT

Being customer-focused and dedicated to understanding and learning about customer needs and requirementsOperating with a transparency mindset, communicating clearly and openly both above and belowBeing comfortable leading, directing, and empowering team members without formal management authorityWorking with ambiguous requirements and multi-disciplinary teamsInfluencing stakeholders up to the senior levels of the organizationBringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offsLooking for opportunities to innovate and get things done better and fasterEngaging with Practice Areas to align product capabilities with their requirements, ensuring the delivery of impactful and tailored Offers

What You'll Bring

Experience building GenAI/AI and user-facing products10-12+ years’ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizationsRelevant experience in various AI or technology-driven productsUnderstanding of agile principles and ways of workingGood understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projectsStrong knowledge of current GenAI technologies and their application to delivering actionable insightsDivergent thinker who can converge ideas into tangible productsExceptional communications and stakeholder management skillsExperience in consulting is a plusExperience working with Practice Areas or functional teams to deliver tailored product solutions is a plusUnderstanding of how Offers are created and delivered within a consulting or enterprise environment is highly desirableAgile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus

Who You'll Work With

Every member of your squad (including development, design, and QA), for which you will be its product leaderInternal customers, translating their voice and needs into user stories and engaging users as neededProduct Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squadsScrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremoniesOther Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependenciesAgile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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