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What You'll Do
Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG.
To help execute this transformation, we need a Product Owner that will lead our Global Risk digital product squad in setting, prioritizing, and evaluating the work generated by the Squad to ensure a best-in-class sustainable experience. The Product Owner will take end-to-end ownership of Squad goals, set product roadmap and vision, and drive value realization by translating the internal client voice and needs into product features. These products include some custom applications such as the Blueprint. Blueprint is leveraged to track, manage and report on risk in digital case execution and to enable teams to comply with regulations such as the EU AI Act. Blueprint is essential to a diverse stakeholder group from BCG project teams to Finance, Risk and Compliance. The product owner will engage with stakeholders at all levels of seniority and ensure the application continues to evolve alongside business needs.
Working with Squad members without line management authority over them will be key—you are a servant-leader and embody that in how you approach the work. You will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure your Squad is progressing and delivering against them. You will also represent the voice of the internal client and make sure that Squad members understand their needs and preferences. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members
Among your responsibilities, you will:
Deliver business results and customer value
Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the customerTracking product performance to inform future workDelivering on specific and measurable KPIs to be defined for your SquadManaging relevant product budget process and supporting Product Portfolio Lead in engaging with funding process
Serve as the voice of the internal client
Translating the voice and needs of internal clients into user stories, engaging users as neededEngaging in continuous discovery (e.g., via surveys & interviews) to understand internal client needsLeveraging empirical and qualitative data to assess feature performance and inform prioritizationDetermining tradeoffs involving customer value, cost, and speed to executionRepresenting customer needs to ensure they are understood and integrated into the Squad’s workProactively seeking customer feedback to learn and better understand their needs and requirementsFacilitating product demos to empower Squad members with real-time feedback from customerOversee what is delivered by the Squad and when
Prioritizing work through a well-organized backlog of user stories and clearly communicating what needs to be done and by whenDefining and clearly communicating acceptance criteria for output based on business & customer needs
Support and enable the Squad to get its work done
Regularly engaging with the Squad to offer feedback on work-in-progress and clarify requirementsEngaging with Chapter Leads regarding resourcing and functional expertise required in SquadProviding feedback as part of performance management of Squad members and other members of the PortfolioSet an overall vision to direct and inform the Squad’s work
Working closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio’s business strategy, goals, and objectivesTranslating Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of workSharing information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organizationEnable the organization’s new way of working
Modelling behaviors to support the organization’s transformation to a new way of workingActively creating and maintaining a Squad culture based on the organization and Agile behaviorsProviding informal and formal feedback within context of larger performance management systemWhat You'll Bring
Demonstrated experience as a Product OwnerA passion for Risk and compliance topics7+ years’ relevant experience in Digital Products / IT organizationsUnderstanding of Agile principles and ways of workingUnderstanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projectsDivergent thinker who can converge ideas into tangible productsExceptional communications and stakeholder management skillsExperience in consulting is a plusWho You'll Work With
Every member of your squad, for which you will be its servant leaderInternal clients, translating their voice and needs into user stories and engaging users as neededProduct Portfolio Lead who will set the vision, roadmap, budget, and priorities & OKRs for the Portfolio and subsequently, for the squadsScrum Leads, which will act as your right hand to remove impediments and will assess you in dealing with the different artifacts and ceremoniesOther Product Owners within BCG, to share best practices and ensure alignment between squads and a cultureAgile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)Chapter Leads and Tech Area Leaders for technical solutioning and delivery
Additional info
YOU’RE GOOD AT
Being customer-focused and dedicated to understanding and learning about customer needs and requirementsOperating with a transparency mindset, communicating clearly and openly both above and belowBeing comfortable leading, directing, and empowering team members without formal management authorityWorking with ambiguous requirements and multi-disciplinary teamsInfluencing stakeholders up to the senior levels of the organizationBringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offsLooking for opportunities to innovate and get things done better and fasterBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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