The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Manager Location Resiliency part of a team responsible for administration and maintenance of Global Safety and Security incident response processes for all PayPal sites and remote staff.

Job Description:

About the team

Our Safety & Security team is tasked with:

Ensuring strong security and resilience governance for the whole organizationDeveloping global security and resilience solutions and driving best practiceOverseeing the effectiveness and guiding the implementation of security and resilience controls.

Within our Global Safety & Security organization is a team that is tasked with preparing our organization to respond to, and recover from, any disruption, emergency or crisis situation whilst also finding opportunities to build resilience so that we can protect our global operations, people, and reputation.

We are looking for someone has a background in protective security disciplines such as physical, personnel or travel security to help manage incidents, direct recovery operations, facilitate communications, and conduct after-action reviews after an incident.

Functionally reporting to the Sr Manager, Global Incident Preparedness Response, you will be part of a team responsible for establishing and maintaining controls and procedures for Global incident response teams, monitoring of global incidents to assess potential or real impact to PayPal assets, compose and distribute executive summaries, develop and facilitate training and exercise of response teams.

Your day to day

Maintain internal standards and guidelines for Location Incident management.Support and advise internal and external stakeholders on all tasks, deliverables and topics relating to Location Incident Management.Coordinate the effective management of incidents across our global organization, identifying relevant stakeholders for involvement.Deliver training on Location Incident Management and crisis response to various stakeholders across the organization.Remain up to date on industry trends and best practice relating to incident and crisis response.Contribute to strategies to improve the security and resilience of PayPal employees, operations, and reputation.Perform other related activities as required by the Head of Global Safety & Security.

What you’ll need to bring

5-10 years of relevant experience in two or more of the following areas: security management, crisis management, emergency management, disaster management, international security, resilience, risk management, business continuity management, intelligence, analysis, project management or any related field such as policing or military experience.Solid analytical skills. Ability to contextualize and provide meaning to intelligence.Excellent organizational and prioritization skills to meet deadlines and work objectives.Excellent influencing, written and verbal communication skills.Ability to work independently and autonomously, also in times of high pressure.Ability to rapidly digest, evaluate and filter large quantities of information.Familiarity with communication and presentation tools (sound knowledge and experience in MS Word, MS Excel and MS PowerPosummaries int).Familiarity with applications EverBridge and ServiceNow (desirable but not essential).Capability to build collaborative working relationships and ability to work in virtual, international, and complex team environments.Advanced proficiency in both written and spoken English (additional languages are a plus).International work experience (desirable but not essential).

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.