We are seeking a highly organized and detail-oriented Sales Coordinator to liaise with our global selling team. The successful candidate will play a crucial role in streamlining processes and liaising with other departments to satisfy customer requests. This position requires excellent communication skills, the ability to manage multiple tasks simultaneously, and a customer-centric approach. Additionally, this role will engage in diverse and challenging tasks while working with a dynamic and supportive global team. The Global Sales Liaison will have an opportunity to contribute to the growth and success of a leading company in the hospitality/private aviation industry. Success in this role would be demonstrated by proactively facilitating the overall sales process to help the team drive sales growth and customer satisfaction. + The Global Sales Liaison will work with the respective departments to manage and resolve customer requests pertaining to billing, loyalty, reporting, and customer service in a timely and efficient manner. + Provide administrative support to the global sales team, which may include tasks such as creating and maintaining customer-facing contact lists, CRM data entry, special events communication, preparation support for sales calls and business reviews, maintaining managed account lists, and email support. + Liaise between sales and other departments, such as Pricing, Revenue Management, Real Estate, Operations teams, and Accounting) to ensure timely customer responses and resolutions. + Assist with obtaining pricing at International Signature locations (Caribbean, Canada, EMEA). + Assist with tradeshow and event planning + Support requests from unmanaged accounts. + Provide feedback on customer support issues within a 24-hour SLA. + Support ad hoc sales projects as needed. + Minimal travel is required, which is less than 5%. **Minimum Education and/or Experience:** + Bachelor’s degree in business administration, Marketing, Hospitality, Aviation, or related field. + Minimum of 2 years of experience in sales support, customer service, or administrative roles **Additional knowledge and skills:** + Ability to manage a diverse range of projects simultaneously. + Self-starter with exemplary organization and resolution management skills. Must possess a "can do" and positive attitude. + Demonstrated experience in successfully executing against tight deadlines with a collaboration mindset. + Must be able to prioritize and manage concurrent projects and issues skillfully. + Experience in working with cross-functional/cross-departmental and virtual teams is advantageous. + Ability to read, analyze, and interpret complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. + Ability to apply logical and critical thinking principles to a wide range of intellectual and practical problems. + Strong organizational and time-management skills and the ability to work well in fast-paced environments. + Excellent verbal, written communication, and interpersonal skills. + Proficiency in CRM systems and Microsoft Office Suite. Advanced skills required in Microsoft Word, Excel, and PowerPoint. + Ability to work independently and as part of a team. + Customer-focused with a proactive approach to problem-solving. + Experience in the hospitality industry is a plus. + Minimum of 18 years of age + Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies + Must be legally authorized to work in the country of employment **An Equal Opportunity Employer, including Disability/Vets** Signature Aviation is the world's largest Fixed Base Operators (FBO) network, with over 200 locations and 5,000 employees globally. This worldwide FBO network is home to essential business and private aviation support services, including refueling, hangarage, maintenance, repair and overhaul, and other world-class amenities with exceptional customer service. We are renowned for delivering an exceptional guest experience and seek like-minded team members to ensure that every interaction reflects our commitment to excellence and hospitality. From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation. **Our Benefits:** + Medical/prescription drug, dental, and vision Insurance + Health Savings Account + Flexible Spending Accounts + Life Insurance + Disability Insurance + 401(k) + Critical Illness, Hospital Indemnity and Accident Insurance + Identity Theft and Legal Services + Paid time off + Paid Maternity Leave + Tuition reimbursement + Training and Development + Employee Assistance Program (EAP) & Perks Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.