Join our Global Security team as a Command Center Analyst and play a pivotal role in safeguarding our employees, assets, and reputation worldwide.

As a Command Center Analyst within our Global Security team, you will be integral to protecting the firm's employees and assets worldwide. Your role involves coordinating with security, resiliency, and intelligence professionals to ensure comprehensive preparedness and response to major crises and daily disruptions. You will monitor, research, and analyze data to support incident management, regulatory compliance, and the safety of corporate buildings, employees, and clients. Operating in a fast-paced environment, you will help safeguard customer assets, stockholder interests, and the firm's reputation.

Job responsibilities

Participate in security incident response on a daily basis, identifying and triaging potential impacts to the firm's employees, assets, and areas of operation Monitor situational security including gathering information from a variety of sources internal to and external of the firm; normalizing and correlating the information; providing real-time detection and response services for incidents that directly or indirectly impact the firm's employees, assets, or areas of operation Compose and track incident Information to resolution; inform security, resiliency, facility, and technology responders; deliver information in verbal or written updates via internal communication platforms (ex. Symphony) Escalate sensitive or high-impact incidents to senior managers and executives, including members of the JP Morgan Chase Operating Committee Provide logistical support for crisis management teams, including exercise coordination, roster maintenance, and crisis call facilitation Triage and escalate cases of workplace violence to relevant security and threat management teams Monitor and administer travel security operations in accordance with procedures, including tracking, assisting, and advising international travelers on security issues across the region Monitor and support site and regional crisis management conference calls, gathering and providing intelligence and information (weather, travel, security, etc.) as required Conduct proactive research into potential risks; monitor external media feeds for threats to the firm's facilities and/or senior management Work overnights, weekends, holidays, and during crises as needed Perform special projects and research as required by GSOC management or as conditions warrant

Required qualifications, capabilities and skills

Bachelor's degree, equivalent military/law enforcement, and/or joint operations center/security operations center experience required.

Preferred qualifications, capabilities, and skills

Experience in GIS Systems (ESRI) Able to establish, foster and maintain trust-based relationships with a diverse portfolio of stakeholders. A clear and timely communicator, able to adjust communications styles to interact with a range of audiences. Confident and collaborative, able to offer constructive challenge to status quos and to provide and seek diverse perspectives. A wholehearted commitment to diversity, respect and in Preference for directly transferable experience, and awareness & knowledge of incident management, business resilience, and security operations.