Everett, WA, USA
15 days ago
Global Service Operations Manager (Fluke)

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.

We are looking for a strategic Calibrations Service leader who will direct and control the operations of Factory/s to achieve the short term and medium financial operating objectives set by the overall organization business plan. 

Operational Responsibilities:

Budget and forecast the variable cost center and improve manufacturing costs. Provide the cost benefit analysis on capital equipment and justify expenses. Ensure smooth workflow, timely delivery, and adherence to production schedules. Optimize resource allocation, including materials, equipment, and personnel. Monitor production metrics, analyze data, and identify areas for improvement. Run factory daily management and lead the team in objective problem solving. Collect and analyze data to establish facts, understand root cause and provide practical solutions to problems. Identify bottlenecks and inefficiencies in production processes. FBS Lead, facilitate Lean kaizen events to improve your business. Propose and implement process improvements to enhance productivity. Collaborate with materials to ensure timely availability of raw materials. Manage inventory levels efficiently. NPI: Understand and implement necessary labor, machines, materials, and space to launch and sustain new products in your factory. Address any quality-related issues promptly while ensuring products meet industry standards and customer specifications. Implement and maintain quality control measures and work closely with engineering teams to streamline operations. Conduct regular safety audits and address any safety concerns ensuring compliance with safety regulations and industry standards and maintain a safe working environment for all employees.

Leadership Responsibilities 

Supervise and manage the day-to-day production operations of three sites. Implement strategies to retain, engage, and develop a qualified and motivated workforce. Manage and direct factory team members including operators, team leads, and repair technicians across multiple shifts. Provide guidance, mentorship, and support to ensure effective performance. Foster a positive work environment and promote teamwork.

Qualifications:

Bachelor’s degree in engineering, business administration, or a related field. Minimum of 5 years of experience in operations management, preferably in the electronics industry. 3-5 years of professional experience in an operations or leadership role Demonstrated positive results with Lean / Kaizen / continuous improvement skills. Demonstrated problem solving skills and out of the box thinking. Consistent track record of working with cross functional teams Ability to identify strategic opportunities and develop, implement and sustain changes to deliver year over year improvements to quality, delivery and cost Exceptional communication (verbal and written) for varying levels of leadership. Familiarity with Inventory and Supply Chain Management  Experience with Oracle and Business Intelligence Strong understanding of manufacturing processes and quality control standards. Excellent leadership and communication skills. Proficiency in data analysis and problem-solving. Ability to manage multiple projects simultaneously.

 

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