Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer?

It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

About the team

The Worldpay for Business Customer Due Diligence team are a customer & business centric team responsible for assessing all Worldpay for Business customers at the point of onboarding and at regular intervals in their lifecycle ensuring that we know who the customer is, how they operate and their ownership structure. We are looking for a Senior to join our Customer Launch team.  

What you’ll own

As a Senior and SME you will be reviewing and evaluating cases, files and calls for new and existing Business and providing support and feedback to the wider team to ensure best in class service. You will work in Collaboration with internal teams highlighting any trends and issues.

You will provide input into training and process improvement work with the focus of ensuring consistency and best practise. We will look to you as a culture and change champion as we strive to achieve Worldpay’s goals of bringing greater levels of value and service to clients.

Review opportunities for improvement in Customer data used to validate and verify records.Coach the team on any training gaps identified and give guidance on errors made.Manage personal workloads.Support preparation and delivery manager reports.Assist in audit and assurance evidence gathering. Facilitate proactive collaboration between risk, compliance and Operation functions.Assist in reviewing frameworks, process documentation and training guides.

What you bring:

A minimum of 2 years’ experience in a CDD and/or KYC role Confidence and assurance to be able to critique work and provide feedback.Provide understanding of downstream impacts.Excellent communication skills both written and verbal communicationAbility to identify opportunities for process improvements and to challenge the status quo.Ability to work autonomously along with being a good team member.

Added bonus if you have:

Excellent Analytical SkillsKnowledge of CDD and EDD policies and proceduresExperience of Coaching and Training

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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