This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- Cadillac Tower three times per week, at minimum.
GM Envolve has traditionally been a leader of fleet vehicle sales in the commercial segments. Going forward, GM Envolve is transforming beyond vehicle sales, bringing holistic Business to Business (B2B) & Business to Government (B2G) solutions to small, medium and large organizations; focusing on complete end-to-end B2B/B2G solutions to help our partners meet their business goals.
We are seeking a motivated self-starter for the role of Assistant Manager - Inspection Operations, Rental Activities to oversee the GM Remarketing used vehicle inspection operations ensuring vehicle inspections are conducted in accordance with GM Inspection Guidelines to drive maximum sale proceeds to General Motors.
The successful individual will work closely with the GM Remarketing team, inspection providers (IP), auction personnel, GM Financial field staff, rail representatives, and other external personnel to manage daily activities. They should be very comfortable working with data to identify pain points, areas of opportunity, and support Remarketing decisions.
Primary Job Responsibilities:
Develop a thorough understanding of the GM Inspection Guidelines to provide guidance and interpretation to rental accounts, inspectors, and auctions to aid resolution of vehicle eligibility concerns
Monitor reports for problem/aging vehicles
Review weekly physical inventory conducted by IP and address outliers
Conduct monthly IP performance metrics reviews at both a high-level and in detail to further develop the IP management team
Manage operational functions at inspections yards to ensure adequate space for forecasted returns
Facilitate the flow of potential product concerns first recognized at inspection sites to GM Fleet Service & brand/plant quality teams
Conduct photo audits to identify image quality concerns and provide feedback to IP
Develop communication & cooperation between IP, auctions, GM audit staff, yard managers and rental customers
Create model year rental guidelines for repurchase vehicles. Issue clarification bulletins and revisions/additions, as required during the year
Provide inspection invoice criteria and approve payments in eSAP
Manage rental reject process. Review data received from auctions and GMF for reject consensus. Prepare rental account invoice and track receipt of payments. Provide information to Remarketing Finance team to pay auction expenses and close vehicles out in Remarketing systems.
Conduct semi-annual Remarketing Information Management System (RIMS) audit to ensure internal and external users still require access. Report results to the audit team for SOX compliance.
Additional Job DescriptionRequired Qualifications:
Bachelor’s degree in business or a related field
5+ years of related experience with 3 years in automotive
Excellent communication skills (both written and verbal)
attention to detail, and the ability to multitask are essential to effectively managing the inspection business
Ability to address and respond to conflicting viewpoints
Strong team player and with effective problem solving and collaboration skills
Strong Microsoft Office suite abilities in Access, Excel, PowerPoint, SharePoint
Proven ability to use data to drive decision making
Preferred
Knowledge of wholesaling, appraisal experience, auctions
Remarketing industry experience
Basic understanding of normal wear and tear, excessive wear, structural damage, paint and metal repairs, and vehicle components
Experience with the vehicle inspection process
Knowledge of internal applications: GM Remarketing’s Mobile Inspection Application, RIMS, BARS, CVMS, eSAP, Global Warranty, GMIW, a Plus
This job may be eligible for relocation benefits. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.#LI-KD1
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Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits OverviewThe goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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