Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description The 4 Seasons Miscuano Island and its amenities include a delightful 9 hole golf course, spa, indoor saltwater swimming pool, tennis court, and much much more. Tucked into the north woods of Wisconsin, the 4 Seasons Miscuano Island is located on the 100 acre Miscauno Island in the Menominee River – which divides Wisconsin and the Upper Peninsula of Michigan. Overview We are looking for a highly motivated, and customer focused to join our team as a Retail associate! As a Golf Shop Attendant, you are responsible for the Pro Shop and ensuring guests have an enjoyable golf experience by greeting guests in a courteous and efficient manner, recommending, and selling golf merchandise, and assisting with any requested course needs. They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Your role: Maintain a great relationship with all guests and members of the team Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests Check in and register golfers as they arrive to play Be knowledgeable of the POS system Be highly organized with a strong understanding of where products can be found in the store Be willing to jump in where needed to assist in delivering top service levels Responsible for the knowledge of any promotions or special items in stock Responsible for maintaining stock- all shelves are stocked and items needing ordered Responsible for keeping area clean Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.