Golf Shop Sales Associate
City of Boca Raton
Golf Shop Sales Associate
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Golf Shop Sales Associate
Salary
$14.97 - $17.00 Hourly
Location
Boca Raton Golf & Racquet Club, FL
Job Type
Part-Time
Job Number
03833
Department
Recreation Services - Golf Courses
Division
Boca Golf Club Course 63/27201
Opening Date
10/22/2024
Closing Date
10/29/2024 11:59 PM Eastern
FLSA
Non-Exempt
Bargaining Unit
U
+ Description
+ Benefits
+ Questions
.
Job Description
Do you want to be a part of the team that helps make the City of Boca Raton one of the best places to live, work and play? We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca
Location
Boca Raton Golf and Racquet Club
Schedule
This position works a combination of morning and afternoon/evening shifts that include weekdays, weekends and holidays.
General Definition of Work:
The Golf Shop Sales Associate is responsible for providing excellent service to all golf course patrons. The Associate performs intermediate duties relative to the daily operation of the golf shop that includes but is not limited to operating a point-of-sale system, managing tee times and related registrations, collecting fees and merchandise sales, and assisting with food and beverage sales as needed. The Associate performs related work as required under the supervision of the Golf Operations Supervisor. This position is required to work a combination of morning and afternoon/evening shifts on weekdays, weekends, and holidays. The Associate may be scheduled up to 25 hours per week (3 shifts).
Essential Functions
+ Provides excellent customer service
+ Greets and welcomes customers
+ Opens and closes facility
+ Answers incoming phone calls in a courteous, timely manner
+ Provides golf course information to the public on phone and in person
+ Operates point-of-sale system (POS)
+ Registers golfers according to tee time schedule and collects fees from patrons
+ Manages daily tee sheets using Club Caddie software
+ Arranges tee time requests by phone when necessary
+ Assists in unpacking and displaying of inventory,
+ Assists customers with and accurately processes merchandise sales
+ Issues rental golf equipment as needed
+ Executes efficient and accurate money handling
+ Proficient in all golf course policies (Golfer classifications, rainchecks, refunds, lightning safety, equipment rental, dress code, etc.)
+ Assists customers with food and beverage sales when necessary
Knowledge, Skills and Abilities
Knowledge of:
+ The game of golf and/or golf course operations
+ Retail sales and inventory control
+ Cash register operations and point of sale systems (POS)
+ Basic math functions
Skill in:
+ Time management.
+ Ability to evaluate situations objectively and make an informed decision and judgement
+ Customer focused interpersonal communications
+ Problem solving
Ability to:
+ Communicate clearly and effectively, both orally and in writing
+ Operate in a high volume, demanding environment
+ Establish and maintain effective working relationships
+ Manage and prioritize several tasks at the same time
+ Work a fluctuating schedule that may occur during the week and/or weekend, including holidays.
Minimum and Preferred Qualifications
+ Any combination of education and experience equivalent to graduation from high school.
Preferred Qualifications:
+ Previous experience in golf and/or retail operations preferred.
Post-Offer Background Requirements:
The background check process for this position may include:
+ Criminal Background Check
+ Employment Verification
+ Reference Checks
+ Drug and Alcohol Screen
Job description specifications are intended to present an illustrative description of the range of duties, the scope of responsibility and the required level of knowledge, skills, and abilities necessary to describe the primary functions of the job. Specifications are not intended to reflect all duties performed by the employees in each position assigned to the class. Individuals may perform other duties as needed, including work in other functional areas to cover absences or relief, to equalize peak work periods, or to otherwise balance the workload as required by business necessity.
The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.
CITY OF BOCA RATON - BENEFITS SUMMARY
Part-Time Employees
ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year
PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment.
MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.
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