Graduate Assistant in the Heritage Center (Audience Services) **University of Dubuque** 1 Positions ID: VVRzNXEvdHRlN3ZnYVUr Posted On 02/20/2025 **Job Overview** The University of Dubuque is a growing faith based University that is seeking a **Graduate Assistant in the Heritage Center (Audience Services)** for the 2025-2026 term, with a potential renewal for 2026-2027. **Primary Responsibilities:** + Work collaboratively with all Heritage Center staff, UD's Fine and Performing Arts department, University Relations, Advancement, and Alumni offices to advance the performing arts on the UD campus. + Report to the Director of Audience Services for box office and front-of-house operations and to the Executive Director on event/facility marketing and programming issues. + Maintain excellent public relations and high customer service standards with all patrons and users of Heritage Center, both on and off campus. + Allow flexibility in scheduling since evening and weekend hours are often expected. Scheduled work hours vary according to Heritage Center event schedule. + Motivate other FOH and ticketing staff to emulate your ticketing system and ushering knowledge and efficient and customer friendly manner. + Perform other duties as assigned in support the University's _Mission_ **Requirements:** + Bachelor's degree is required and the position is conditional based on acceptance into University of Dubuque Masters' program + Work collaboratively with all Heritage Center staff, UD's Fine and Performing Arts department, University Relations, Advancement, and Alumni offices to advance the performing arts on the UD campus. + Report to the Director of Audience Services for box office and front-of-house operations and to the Executive Director on event/facility marketing and programming issues. + Maintain excellent public relations and high customer service standards with all patrons and users of Heritage Center, both on and off campus. + Allow flexibility in scheduling since evening and weekend hours are often expected. Scheduled work hours vary according to Heritage Center event schedule. + Motivate other FOH and ticketing staff to emulate your ticketing system and ushering knowledge and efficient and customer friendly manner. All graduate tuition is waived for the student for the term in which they serve as a GA. In return for a waiver of tuition, the assistantship recipient agrees to provide service to the University equivalent to twenty (20) hours per week. Additionally, this position has the ability to receive campus housing and a meal plan or hourly compensation for duties/hours in addition to the required twenty (20) hours per week. To apply with a growing faith-based University for the **Graduate Assistant in the Heritage Center (Audience Services)** position, please submit a UD Employment Application (https://www.dbq.edu/AboutUD/Employment/OnlineApplicationforEmployment/) with an attached cover letter, resume, and three professional references or email application materials to HR@dbq.edu . Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/ . Primary Contact 11888 Julie MacTaggart Director of Human Resources, HR 563-589-3619 Phone Phone Phone 563-589-3352 Fax jmactaggart@dbq.edu Email True False True **Job Details** Categories Clerical/Office Administration Education Location Dubuque, IA Job Type Employee Full/Part Company ID 1313 Job REQ # VVRzNXEvdHRlN3ZnYVUrTkFPdmN0UlkxT2Z0WlFkQW9UT1NlQm9LZW9EVGJkT3NpdUZDL3ZLOUZ3YzNmK29sWE1JdFNyZ3ZtcGFJTTQ5dVJCRWo1bEE9PQ== \# Positions 1 Start Date 20250220 End Date 20250326 Featured Job TH Ad TH Comments **Similar Jobs** PAINT PREP 2ND SHIFT Engineering Services and Products Company Care Coordinator Hillcrest Family Services Assistant Chief Flight Instructor - Fixed-Wing University of Dubuque Assistant Director of Student Financial Planning University of Dubuque Aviation Dispatch Assistant University of Dubuque Floor Supervisor Casino Boyd Gaming Director F&B Services Boyd Gaming BEAM PAINT & PREP WORKER - 1ST SHIFT Engineering Services and Products Company GREENHOUSE PROJECT COORDINATOR Engineering Services and Products Company Care Coordinator Hillcrest Family Services **Share this Job** University of Dubuque **About the Company** **About the University of Dubuque** The University of Dubuque is a private, Presbyterian, coeducational, professional university with a foundation in the liberal arts. Our commitment is to nurturing the mind, body, and spirit as well as encouraging students to explore their fullest potential, is part of a rich Christian identity that dates back to the University's founding in 1852. Our welcoming interfaith community of 2000 students attracts young men and women from across the country and around the globe who seek the knowledge and the skills to make a difference in our ever-changing world. Within a values and faith base, we offer you an array of perspectives and broad exposure to our truly global society. The University comprises the undergraduate college, the graduate school, and the theological seminary. **Mission and Vision** The University of Dubuque is a private university offering undergraduate, graduate, and theological seminary degrees, and other educational opportunities with the intention of educating and forming the whole person. The University is comprised of individuals from the region, our nation, and the world. As a community, the University practices its Christian commitments by educating students, pursuing excellence in scholarship, challenging students to live lives of worth and purpose, and preparing students for service to the church and the world. Therefore, the University of Dubuque is committed to: + A hospitable Christian environment which respects other faith traditions; + Relationships which encourage intellectual, spiritual, and moral development; + Excellence in academic inquiry and professional preparation; + A diverse and equitable community where Christian love is practiced; + Stewardship of all God’s human and natural resources; + Zeal for life-long learning and service.