Title Information Assistantship TitleGraduate Assistant Job Class Code10096 FLSAExempt Minimum Qualifications 1. Must be admitted to a graduate degree program. 2. Must be in good academic standing 3. Be registered full-time for the respective semester – nine (9) semester credit hours during the fall semester, nine (9) semester credit hours during the spring semester, or three (3) semester credit hours during the summer session or be registered in the required number of semester credit hours to fulfill the only remaining requirements of the degree plan. Position Information Posting NumberA1106 Working TitleGraduate Assistant - Office of Research LocationMcAllen, Texas CollegeN/A DepartmentOffice of Research DivisionDivision of Research FTE.5 Scope of Job Student will assist in providing advanced-level desktop user support for hardware, software, and network operations. Duties include troubleshooting and maintaining computer systems, ensuring quick resolution of operational issues, and documenting issues using tracking software. The role involves coordinating the installation of software and hardware, implementing procedural changes, and providing training to both technical and non-technical users. The student will also assist in maintaining the technology asset inventory, stay updated on emerging technologies, and perform other tasks as assigned. Discipline Specific Required Qualifications + Information Technology/Software Engineering background (basic IT/Software Engineering classes). + Must be a full-time graduate student (9 hours during the Fall or Spring semester and 6 hours during Summer months. + Able to work well with diverse group of people including faculty, staff, and students. + Strong experience with troubleshooting and maintaining computer systems. + Detail and Analytical oriented. + Effective communication skills for interacting with staff/faculty. + Knowledgeable in Microsoft Office, preferably in Excel. Preferred Qualifications Full time Graduate Student, Master in Business Analytics, Computer Science, Cyber Security or Informatics. Salary Number of Vacancies1 Desired Start Date10/01/2024 Posting Detail Information EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest. Open Date09/16/2024 Special Instructions to Applicants Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: Date of Birth Social Security Number Gender Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days. Quick Linkhttps://careers.utrgv.edu/postings/44265 Posting Supplemental Questions Required fields are indicated with an asterisk (*). Applicant Documents Required Documents + Resume Optional Documents