As a Partner in our HR team, you’ll play a key role in creating a positive and inclusive culture where all our people feel encouraged and supported. From collaborating with colleagues on new HR strategies to addressing complex queries, this is an exciting opportunity to help make Amazon a great place to work.

Key job responsibilities
- Support leaders at your site on HR matters
- Support the implementation of new policies that improve associate engagement and the working environment
- Develop communication plans and initiatives to support manager with site briefs and any bulk or site-wide announcements
- Take the lead on implementing and progressing HR projects
- Collect and analyse data that can help drive new HR policies and plans

A day in the life
You’ll be based in an Amazon Fulfilment Centre, Delivery Station or Sortation Centre, and will be the main representative to the Operations leadership at your location. You’ll work flexibly with colleagues in different areas of the business to work towards making Amazon Earth’s best employer, from carrying out new business-wide programmes to assisting with employee relations.

No two days are the same as an HR Partner. You’ll help create a positive atmosphere for your Associates and will assist in resolving complex Associate queries.

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.