Key Responsibilities

1. Technically leads, project manages and/or executes software projects. Independently investigate customer's systemic bugs or software failures. Proactively learns customer high value problems (HVPs) and uses that information to contribute to strategic decisions for group/product objectives.

2. Expert knowledge on Semi Industry Software Standards / Control system Software/Troubleshooting tools and Methodologies.
3. Understands, troubleshoots and resolves a variety of difficult software problems and explores to provide unique solutions to most difficult and chronic software issues.

4. Manages customer expectations during escalations of customer issues. Interfaces with various peer groups to provide workaround and solutions to complex software problems. Provides timely updates to all stakeholders and drives escalations to closure.

5. Extends support to Lab technicians in validating complex software features and interfaces with software development team to resolve any issues arising during testing of software features.

6. Designs, drives and sustains initiatives, BKMs and internal software utilities that help improve team efficiency and productivity.

7. Develop, deploy and proliferate software training programs for Field/Lab techs/Manufacturing engs.

8. Develop and evolve training programs on departmental procedures, corporate procedures, and detailed product operation. Leads work groups and troubleshooting forums.

Functional Knowledge

Demonstrates depth and/or breadth of expertise in own specialized discipline or field.

Business Expertise

Interprets internal/external business challenges and recommends best practices to improve products, processes or services.

Leadership

May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.

Problem Solving

Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.

Impact

Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.

Interpersonal Skills

Communicates difficult concepts and negotiates with others to adopt a different point of view.

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Time Type:

Part time

Employee Type:

Assignee / Regular

Travel:

No

Relocation Eligible:

No

U.S. Salary Range:

$120,000.00 - $165,000.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.