Job Summary: The Role: To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews. Confidentiality is very important Essential Functions: Anticipate and respond to guest needs Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude Organize and prioritize service per appropriate service sequence Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met Deliver food and beverages to artist Perform opening/running/closing duties according to HOB policy Maintain line of sight/atmosphere control by circulating through work area throughout shift Have the ability to memorize menus and daily specials Remove dirty plates, glasses, etc., from green rooms once artist has finished Clean spills on tables or around work area Maintain HOB safety and sanitation standards Have knowledge of all music, promotional or special events in the house Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately. Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution. Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival. Ensure all traces of previous occupants are removed and room is clean. Job Requirements: Required: 2-5 years high volume experience in restaurant operations Skill in guest relations Wine & Liquor knowledge High School Diploma Transportation in order to retrieve anything the artist may require that we do not carry on site. Preferred: Point of Sales knowledge, preferably MICROS Responsible Alcohol Awareness Training Certification or Equivalent Physical Demands/Working Environment: Working environment is fast-paced Position requires extended periods of prolonged standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html (http://www.livenation.com/careers/index.htmlt) to join the Live Nation Entertainment team today!