Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

This position is responsible for working outside the Hershey Lodge Main Lobby entrance and will help to enhance our arrival process and welcome experience by greeting and opening doors for all guests checking in to the Hershey Lodge.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

Greeting all guests and providing an exceptional guest service experience at our main entrance*

Assisting at Hersheypark on park nights*

Assisting the park shuttles with accurate guest counts and friendly service to provide the most efficient loading and unloading of guests*

Calling our bell services team when luggage assistance is needed*

Providing directions to and from local attractions by providing the proper direction cards* 

Perform other duties as assigned 

Qualifications:

Must be at least 18 years of age or older

Knowledge, Skills, and Abilities:

Must have an outgoing, enthusiastic, energetic, extroverted personality

Proven guest relations, problem-solving, and organizational skills

Professional image representative of property image

Job Demands:

Ability to work in a hectic, fast-paced environment.

Physical requirements include standing (up to 100% of the shift), hearing, and speaking

Ability to work a flexible eight-hour shift between the hours of 6:00 a.m. and midnight, including weekends and holidays.

Ability to work outside in a variety of weather conditions.

Must be available to work the entire Hersheypark season.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer