Warsaw, POL, Poland
3 days ago
GREF Onboards Program Manager

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Position Overview:

The GREF Onboards Program Manager manages the program globally, overseeing the end-to-end on-offboarding life cycle. With a comprehensive knowledge and understanding of requirements fully aligned with GREF strategies, the role delivers a standardized program across all regions, ensuring highest standards of data integrity and compliance through audits, manages stakeholder engagement and provides team leadership. Additionally, acts as a Subject Matter Expert (SME), relentlessly surfacing discrepancies. identifying opportunities and driving bar raising process improvements. Collaborates closely with the GREF People Management Program Manager, GREF Cultural Onboarding and GREF Learning teams.

Primary Responsibilities:

Responsible for global and regional POCs in the Onboards program teamDelivers defined program strategy, ensuring program health with performance in line with KPIs and SLAsEscalation point for customers and stakeholdersKeeps the scope of effort under control and accelerates operational efficiencies by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriatelyKeeping GREF People Management Program Manager up-to-date on overall program health, changes, risks and issues

What this job involves:

Collaborate with GREF People Management Program Manager to ensure clear expectations on goals and reporting for the program are establishedEstablish and deliver rhythm of business (ROB) calendar for the program (calls, reporting, audits, analysis)Establish mechanisms that ensure consistently high level of accuracy in data management and reportingWork together with the GREF People Management Program Manager to prepare annual budget and resourcing needs.Review of reporting data, weekly statistics and status ensuring accuracy in execution, identification of issues and remedial plansFacilitating regular program calls with a bias for action, delivering MBR/QBRs to GREF BB Onboards Program Manager including, as appropriate weekly performance trackingIdentify improvements and initiatives that optimize program execution, systems and documentationPartner with the Legal and Contingent Worker Compliance teams to ensure fully compliance of the program. Partner with GREF Communication to identify effective communication channels and build a clear and robust communication plan for the programLead program execution decision making, drive solutioning and risk mitigation within the teamSet up strong and efficient processes for the programMake recommendations to GREF People Program Manager on new projects/initiatives that will help evolve and improve the program.Ensure end to end compliance of the programParticipate to strategic committees and prioritization meetings both at a regional and global levelRoutinely provides critical ata for GREF Cultural Onboarding and GREF Learning plus other SOS programs as required.Shared FP&A resources for routine analysis and reporting activities for the Onboards program.Works across teams and influences customers, roadmap priorities, and decisions.Keeping GREF People Management Program Manager up-to-date on overall program health, changes, risks and issues

Knowledge, Skills & Abilities:

Program management experienceAbility to lead regional and global programs in real estate and facilitiesComfortable with working across multiple geographies and cultures, virtually, across several time zones, in a highly dynamic organizationStrong organizational skills and capacity to prioritize in a complex, fast paced environmentHands on approach, show attention to details and ownershipAbility to lead and influence othersProven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationshipsKeep team on track and movingExcellent level of English is mandatory, other languages are a plus

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Location:

On-site –Warsaw, POL

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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