Assist in the management and coordination of daily mission objectives and recovery from unplanned events
Supervise real-time monitoring of the ground system in support of the SDA mission, and analysis for first level troubleshooting and resolving issues
Coordinate recovery of issues within the ground system applications
Coordinate detection and recovery of issues at remote teleport antennas as well as Wide Area Network (WAN)
Coordinate real-time anomaly investigation and resolution, following established Fault Escalation policies and procedures for both ground and space system issues
Support process improvement initiatives by properly documenting all events through the anomaly and issue reporting process
Create accurate, timely, and descriptive event logging for all ground system outages or system events

Compensation:

$40/hr to $55/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .