A Group Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.
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What will I be doing?
As Group Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
\n\nMaximize all Group, Conference, and Event revenue opportunities\nReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets\nContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy\nUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market\nConduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member\nEnsure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts\nManage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company\nOrganize hotel promotional activities\nA Group Sales Manager manages the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales.
\n
What will I be doing?
As Group Sales Manager, you will manage the Groups, Conference and Events Sales office and the on-property Reservations Team to actively convert customer enquiries into confirmed sales. The Group Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:
\n\nMaximize all Group, Conference, and Event revenue opportunities\nReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets\nContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy\nUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market\nConduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member\nEnsure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts\nManage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company\nOrganize hotel promotional activities\n