Growth and Operations Leader – Digital Subscription Retail Sales 

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position... 

We are seeking an experienced and dynamic Growth and Operations Leader – Digital Subscription Retail Sales to oversee digital subscription retail sales growth in the connected vehicle space across multiple channels. This role is critical to scaling our digital subscription business by optimizing sales operations, driving growth initiatives, and enhancing the overall retail customer experience. The ideal candidate will have a proven track record in scaling digital subscription businesses, coupled with expertise in retail sales, connected vehicle technologies, and operational excellence. This role blends visionary thinking with operational rigor to accelerate growth, improve customer retention, and ensure seamless execution across all channels.  You’ll be a critical driver of our success, overseeing planning, coordination, operations, and performance management.