Hiring Module: - ILP (J-00309755 )

- Computer System ( J-00300119 )

- Top and Bot ( J-00309754 )
- Sources Performance ( J-00310241 )

**Please write down the module that you want to apply for in the resume
  or apply directly to each module (please apply for only one position)

Introduction

Our CS EUV Global Support Center (GSC) ensures advanced remote technical support from 3 different continents (Europe, Asia, and North America) collaborating with the worldwide ASML teams at ASML’s customer sites. The technical issues encountered on ASML’s machines are highly complex: collaboration by GSC engineers in cross-functional engineering teams is key to get to a clear diagnosis of hardware, software or performance issues. After diagnosis, GSC is responsible to create technical action plans to repair and recover the system. GSC may also travel onsite to help the local ASML teams handle issues locally. Each of the incidents seen at customer site are analyzed and documented to prevent similar incidents in the future.

Are you known for your excellent troubleshooting skills, passion for engineering and service mindset? And are you up for an exciting new challenge in which you become part of a company that leads the development of the entire semiconductor industry? Then this is your chance to join ASML’s Global Support Center in South Korea!

Role and Responsibilities

As a Global Support Engineer EUV for a specific technical competence, you are the remote diagnostic expert for technical issues that occur on ASML’s machines at worldwide customers. As engineer you are responsible to troubleshoot & resolve issues related to equipment and performance problems in various technical competencies. Next to that identify structural solutions to prevent issues from happening or being escalated to GSC again. And share lessons learned with the local teams. You make use of advanced diagnostic tooling to troubleshoot hardware, software or system performance issues

Solving complex technical problems by remotely analyzing data, creating deterministic forward looking action plans, managing escalations, and delivering on-site support when requested at customer sites.

Being part of the New Product Introduction process to gain the required skills and knowledge to independently support field escalations of new products.

Prevent future escalations by using ASML internal processes to determine the correct structural resolution.  This includes engineering design changes, updates to the product service mix, and closing local team training gaps.

Sharing knowledge and expertise amongst colleagues within the GSC and with local engineers to increase the efficiency of our customer service. You mentor trainees, deliver feedback on potential improvements and identify learning by use of the Incident Repeat Prevention process.

Finally, share the lessons learned within the organization.

Scope of Role / Knowledge per module

**Please write down the module that you want to apply for in the resume.

<ILP>

Strong analytic capability and a pro-active attitude;

 Knowledge in Optics, Electronics, Mechanics, Vacuum

Analyze EUV ILP and Source system issues and improve the system performance

<Top and Bot>

Maintenance / Diagnostic and improve system performance for

Reticle Stage / Wafer Stage positioning

Reticle Handler / Wafer Handler

Air Mount

Dynamic issues

High voltage electricity

Knowledge in Servo control / electric/Electronics / Mechatronics / Robotics / Sensor & Actuator / Pneumatic / MS excel & MATLAB

<Computer System>

Strong analytic capability and a pro-active attitude;

Knowledge in operating system ( Unix / Linux ).

Network management.

Programing Language ( C, Java, Python ).

Server maintenance.

<Sources Performance>

Improve source performance to provide optimum overall system output

Diagnose and prevent EUV instabilities

Improve source hygiene to reduce contamination risks

Understand underlying control architecture

Education and experience

BA, Master or PhD degree in technical sciences (Physics, Mechatronics, Electronics, Process technology, Aerospace Engineering)

Master or Ph.D degree is preferred.

3+ years of working experience in the semiconductor industry or a similar high-tech service environment or equivalent experience is preferred.

Experience with troubleshooting & solving issues related to equipment;

Experience solving complex technical problems, analyzing data and creating forward looking action plans.

Skills

Working at the cutting edge of technology, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

Strong communicator in English (both oral and written)

Strong analytic capability and a pro-active attitude

Flexible in working hours, travel and work environments

Independent personality;

Team worker, good social skills, customer-oriented

Able to plan and set priorities.

Other information

This position is located on-site in Hwasung, South Korea. It requires onsite presence to attend in-person work-related events, trainings and meetings and to further ensure teamwork, collaboration and innovation. A flexible workplace arrangement may be available to employees working in roles conducive to remote work (up to two days a week).

The position will include occasional domestic or international travel (up to 30% of the time).

**Please write down the module that you want to apply for in the resume
  or apply directly to each module (please apply for only one position)
*** 지원코자하는 하나의 module명을 resume 상단에 반드시 기재하시고 영문이력서를 포함한 자유양식의 이력서를 하나의 파일로 첨부 부탁드립니다.

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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