Elevate your security career with Allied Universal® Enhanced Protection Services, a global leader in security and threat mitigation. We specialize in risk consulting, executive protection, intelligence, investigations, and emergency response, offering exciting career opportunities for professionals passionate about security and safety. Join our diverse, inclusive, and innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles, such as executive protection agents, intelligence analysts, armed security operatives, x-ray screeners, and security consultants. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.
Job DescriptionThe Global Security Operations Center Manager is an integral part of the client’s Physical Security & Safety team to ensure we maintain a safe and secure environment for all employees, contractors, visitors and guests. We are seeking someone who is both professional, courteous and possesses the technical acumen to oversee the team’s effort in safeguarding and protecting the Company’s people, property and processes, and contribute towards doing it with first-class customer service.
The Global Security Operations Center (GSOC) Operations Manager is an experienced professional who has expertise in managing people, process and technology in the control room environment, including: shift-based team leadership, strategic program oversight, effective communication (writing, speaking and presenting) and policy and procedure development, as well as technical and project management.
Specific functional areas of responsibility and proficiency include: security alarm monitoring principles, dispatching and coordinating allocation of resources, stakeholder (customers and operational partners) involvement, data-driven (metrics) reporting, team and task-specific performance assessment, travel safety and security and critical incident response management. The Operations Manager is responsible for driving process implementation and refinement, short and long-term project management, cross-team (control room and field-services) collaboration, maintenance of internal and external stakeholder relationships and directly supervises a team of Supervisors or Leads on assigned shift.
Essential Job Functions:
Oversee the coordinated development and maintenance of policies and procedures related to the GSOC and affected stakeholdersSupport the Threat Intelligence requirement utilizing the intelligence cycle and effective vetting and validation processes to provide accurate, timely, relevant and actionable intelligence to stakeholders.Lead the team by providing both strategic direction and hands-on guidance to team members in handling effectively related issuesEnsure appropriate staffing coverage and alignment of position responsibilities for each shiftSupervise the implementation of new technologies and business processes to improve efficiencyInitiate and maintain strategic planning to keep pace with growth of business teams, number of sites and evolving customer and stakeholder needs; constant improvement of GSOC capabilitiesBuild, lead, manage, and motivate teams in a dynamic, rapidly-evolving and cross-functional environment that is centered around the use of people, process and technology to ensure life-safety, security and resiliency at corporate sitesMonitoring and tracking key performance indicators (KPIs) as per client MSAEnsure compliance with client expectations and policies, monitor assets and make rapid notifications via mass communication tools to stakeholdersProvide enterprise detection and coordinated response to physical security, safety and business continuity eventsDevelop and maintain security-services performance metrics and related reportsProvide assistance to field-based security specialists, site security facilitators, and program stakeholdersStay at front edge of industry best practices relating to control center security management and related servicesEXPERIENCE, EDUCATION, LICENSES & CERTIFICATION REQUIRED:
Bachelor’s degree or 7+ years’ experienceMinimum of 5-years of experience in Corporate Security or a similar role with at least 2-years leading and managing all aspects of a corporate control centerExtensive experience and knowledge of various access control platforms, video management systems and incident management applications/softwareCompensation & Benefits:
$105,000 annually, based on experience, training and other related qualifications
Allied Universal offers industry leading benefits, which are available to all full-time employee:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID 2024-1306892 Options Apply Now!ApplyShareEmail a FriendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS
www.icims.com