Three Waters Resort is a vibrant and eclectic beachfront resort located in Islamorada, Florida, offering an exciting and energetic work environment. As a job applicant, joining the team at Three Waters Resort means being part of a unique and iconic property known for its retro-chic style, stunning ocean views, and lively atmosphere. The resort offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and dynamic career path. Three Waters Resort is committed to creating a fun and inclusive work culture that values creativity, authenticity, and outstanding guest service. Employees can expect to work in a dynamic and fast-paced environment, where they can showcase their skills, contribute to a vibrant team atmosphere, and create memorable experiences for guests. Joining the team at Three Waters Resort presents a unique opportunity to be part of a dynamic and trendy resort that embodies the laid-back lifestyle of the Florida Keys.
Overview
Inspired by the island’s rich history and sense of adventure, a new Islamorada resort is coming ashore in 2024. An all-new Florida Keys experience awaits at Three Waters Resort & Marina, the bellwether of the Islamorada Resort Collection. This all-new resort features a world-class marina teeming with a fleet of experienced captains in the “Sportfishing Capital of the World”, 72 marina slips, 14 acres of beach and pool, nine new unique culinary destinations buzzing with energy, retail, and 214 island-chic luxurious waterfront rooms. Discover the heartbeat of Islamorada.
Are you a passionate and outgoing individual who loves to create memorable experiences for guests? Join our team as a Guest Services Ambassador and be the friendly face that welcomes and assists our guests throughout their stay. We are seeking a dynamic and customer-focused individual who is ready to go above and beyond to ensure our guests have an exceptional stay.
Summary:
Coordinates concierge type services for the guests and sets positive tone for arrival experienceProvide exceptional customer service and create a warm and welcoming atmosphere for guestsAssist guests with inquiries, requests, and provide recommendations for local attractions and dining optionsCoordinate and handle guest transportation and luggage servicesAnticipate guest needs and personalize their stay to exceed their expectationsRespond to guest complaints or issues promptly and professionally, ensuring guest satisfactionAssist with concierge services such as booking reservations, arranging tours, and organizing special requestsCollaborate with other departments to ensure a seamless guest experienceJoin our team of hospitality professionals and become a vital part of creating unforgettable moments for our guests. Apply now to become a Guest Services Ambassador and contribute to our commitment to excellence in guest service.
Qualifications Enthusiastic and outgoing personality with a passion for delivering exceptional guest experiencesPrefer 1+ year customer service experience in hotelsFamiliarity with local area and attractions Ability to anticipate guest needs, good problem solving skills, judgment and reasoningAbility to communicate effectively with the public and other Team MembersStrong computer skillsPresent confident and professional appearance BenefitsDavidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
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