Summary

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Description

Key Accountabilities

1. SALES AND CLIENT SERVICE

Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communicationPlay an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyaltyProactive achievement of monthly sales objectivesFollow-up on client enquiries and requests, including after sales services, proactively and independentlyOffer exceptional service standards, suggestions and alternatives, as well as anticipating future needsTake a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category informationExercise teamwork and collaboration to ensure that client needs are placed at top priority

2. VISUAL MERCHANDISING MANAGEMENT

Collaboration with the Visual Merchandising team to maintain and upkeep VM to be aligned with the WW visual guidelines

3. OPERATIONS 

Adhere to all in-store SOPsAssist with cashiering and daily closing settlementStocks receiving and packing in the respective categories assignedAll other related duties as assigned by the Store Manager

4. INVENTORY CONTROL 

Conduct category scans for inventory purposesAssist with stock maintenance and cycle countsReplenishment of display merchandise as required

Key Requirements

Well-groomed with a pleasant dispositionCustomer service oriented and driven in salesInquisitive mindset with the ability to engageIndependent individual with strong decision-making skills Passionate in growing a career within the luxury fashion industryProficiency in Mandarin is a plusAble to work on weekend and flexible hour

Job Type

Regular

Start Date

2025-03-01

Schedule

Full time

Organization

Luxury Goods Thailand