Responsibilities POSITION SUMMARY: The Guest Experience Ambassador is responsible for assessing, tracking and resolving patient experience opportunities with the appropriate organizational staff; serves as a liaison between customers/patients and the institution and its departments; and reports to the CNO or Assigned Designee per CNO. Qualifications QUALIFICATIONS: 1. 1-3 years’ experience in a healthcare setting or service industry, preferred 2. Excellent interpersonal skills 3. Excellent investigative and problem-solving skills 4. Must have poise, tact and maturity to be able to deal with a variety of people and problems 5. Customer service experience with training and presentation skills 6. Computer literate (Microsoft Office) 7. Able to handle multiple priorities under pressure 8. Bilingual (Spanish) EDUCATION / LICENSURE: Associate or Bachelor Degree required: Marketing, Communication, or healthcare related field preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.