OMB NO: 1625-0120 Expiration Date: 01/30/2025 Announcement #: 6084 Opening Date: 4 February 2025 Pay Plan/Series/Pay Band: NL-3556-03 Closing Date: Until Filled Work Schedule: Full Time (30-40 hours/week) Position: Guest House Attendant Lead Salary: $20.58/hour Who May Apply: All Sources Location: Kodiak, AK – MWR Guest House DUTIES : The incumbent will work under the direction of the Guest House manager. Lead Housekeepers will be in direct contact with patrons on a daily basis. Work in this position includes a substantive amount of cleaning with a variety of duties and responsibilities. The Lead Housekeeper will also oversee/direct regular Housekeeper’s work. Leads housekeepers in accomplishment of work. Relays instructions to personnel, sets work pace, assign tasks and gets work started. Demonstrates work methods and provides training and work-related guidance for lower grade workers. Ensures that workers have the necessary tools and equipment to perform the assigned duties. Reviews and spot checks work in progress and upon completion to ensure proper quality of work is performed. Corrects any discrepancies that are found. Ensures employees follow security, safety and good housekeeping practices. Ensures that materials and equipment are properly and safely stored, protected and maintained. Informs supervisors of work progress, operating problems, need for supplies and equipment, actual or potential delays and similar items. Cleans and sanitizes guest rooms. Guarantees all patrons are following housekeeping policies within private quarters. Cleans public areas including but not limited to, restrooms, laundry facilities, kitchens, lounges, playrooms, and stairwells. Responsible for daily washing, drying, folding, and storing linens. Stocks housekeeping cart with needed supplies daily. Keeps Guest House manager or lead housekeeper informed of needed or limited supplies. Records all lost and found by following appropriate procedures. Reports damage to guest rooms and public areas to supervisor for further action or repairs. Installs cribs and rollaway beds in guest rooms as needed. Responsible for cleaning and stocking housekeeping storage and laundry rooms. Responsible for the safe handling and storage of all cleaning products. Trains and gives direction to and oversee regular Housekeeper’s duties and responsibilities. Responsible for safe storage and handling of all cleaning products. Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Performs other related duties as assigned. SKILL AND KNOWLEDGE: Skilled in all phases of house cleaning. Possess ability to clearly communicate general and specific instructions, both orally and in writing. Must be able to read and understand directions on product labels and printed instructions. Knowledgeable in safe working habits, conditions and environment. Ability to use various industrial-type equipment, to include performing minor maintenance on equipment. RESPONSIBILITY: Responsible for accomplishment of assigned work with little or no instruction. Plans work by reviewing daily room and occupancy schedules and determining sequences, steps, procedures and techniques to be followed in accomplishing the required tasks. Work is reviewed for results achieved, production, quality, appearance, and overall guest satisfaction. PHYSICAL EFFORT: Work involves light to heavy physical effort, continual walking, standing, bending, stooping and reaching pushing and pulling of items weighing up to 20 to 40 pounds, and occasionally over 50 pounds. WORKING CONDITIONS: Work is typically performed indoors, in areas that normally have adequate heat, light and ventilation, however some duties required are outside and will expose incumbent to varying types of weather. May be exposed to various pet hair and dander, dirt, disagreeable odors, chemicals and cleaning solutions and receive minor cuts and bruises. Powered cleaning equipment may cause vibration during handling. Work is often dirty and dusty. This position is a Lead position that supervises 2 to 7 other guest attendants with mixed schedules. Availability needed for Weekdays 7/8 am - 3/4 pm. Flexible hours in Fall/Winter months. Guaranteed Hours 30 to 40 hours/week year-round. Weekends 12 pm-4 pm/4 pm-8 pm if needed for training or due to operational needs. If needed, be on-call - after hours - lockouts (2 hours pay if called in). You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated . QUALIFICATIONS REQUIRED : Minimum : 1. No previous experience or training is required. Must be able to follow simple oral and written instructions and can use hand or lightweight powered cleaning tools or equipment. 2. Must be physically able to frequently lift and carry items weighing up to 40 pounds. 3. Must be able to continuously stand, stoop, and reach for long periods of time. 4. Must be able to work an irregular tour of duty to include days, nights, weekends, and holidays Preferred (in addition to the minimum): 1. Previous housekeeping experience, preferably in the hospitality industry. 2. Previous supervisory or leadership experience. USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS: By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service. + Paid Annual and Sick Leave + Holiday Pay + Medical/Dental/Vision Insurance + Flexible/Dependent Spending Account + Pension Plan + 401k Savings Plan + Life Insurance + Short Term/Long Term Disability + Tuition Assistance + Paid Parental Leave OTHER ESSENTIAL INFORMATION : + Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes. + Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute. + Must satisfactorily complete a Federal Background check. HOW TO APPLY Additional Information on how you will be evaluated: Your resume/application must demonstrate the required experience/education. Experience refers to paid and unpaid experience, including volunteer work done through the National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social, committee, sports, internships). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and leadership experience that translates directly to paid employment. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. You MUST submit a resume or any other written format in English of your choice which clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You must also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors. Outside Candidates : To apply, please visit our website at https://shopcgx.com and click on “Careers” at the bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for: Guest House Attendant Lead FT - 6084 Kodiak, AK, US Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status. PRIVACY ACT NOTICE Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations. Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualify them for the job they are applying for. Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding. Disclosure: Voluntary, however, failure to disclose requested information may result in an applicant not receiving consideration for a position in which the information is needed. Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320. #ZR