As a Guest Reception Representative you would be responsible for: Greet all guest in a warm and professional manner Understand and follow all process as outlined in Guest Training Manual Maintain a positive working relationship with Sales, Marketing and Admin Distribute and collect Guest Registration Gorms assisting guest with questions they may have. Accurately assign guest to a Sales Representative in the order they arrive Ensure all information is updated in Concierge from the guest registration within a timely fashion. Answer all incoming calls, research customer issues and escalate to a manger/supervisor as needed Why do Team Members Like Working for us? 401(k) matching Dental Insurance Health Insurance Paid time off Employee discounts and much much more!