Be available to work a flexible schedule, one that includes shifts on weekends, holidays, and may included varied shifts. Assignments are communicated in advance. Handle guest complaints ensuring guest satisfaction.  Maintains standards of quality and cleanliness throughout daily assignments.  Observes all house and safety rules, housekeeping room procedures, and security procedures.  Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.  Returns and restocks cart at end of shift.  Complete additional deep cleaning / seasonal cleaning functions as scheduled. Other duties as assigned.