Evansville, IN, USA
4 days ago
Guest Service Agent
We are looking for a team member available to work two or three 8-hour evening shifts at the front desk a week. The typical hours for a shift are 3 p.m. - 11 p.m. and 11 p.m. - 7 a.m. This position starts at $16.50 an hour and is eligible for several benefits as a part-time team member, including PDO, pet insurance, quarterly bonus opportunities, and more! More hours can be picked up if you are interested in cross-training into other departments.

Property Location:

100 Cross Pointe Blvd. - Evansville, Indiana 47715

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US


So. Much. More.


Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

Incentives - Quarterly bonuses up to $3200/year (we succeed together!) based on hotel resultsWork-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nightsCareer growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this yearHealth and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance ProgramRetirement - Company-matched 401(k)Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

What you will do:

Serve as the happy, helpful face of our hotel to guests entering and departing our front door.

Ensure exceptional, positive experiences for our diverse team members and guests.

Assist guests in a friendly, efficient, courteous, and professional manner. 

Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution. 

Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.

Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.

 Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. 

What we expect of you:

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, highly organized communicators and multitaskers with these qualifications.

Warm and friendly manner in relating to and interacting with the public

Demonstrated attention to detail while handling multiple tasks simultaneously

Familiarity with handling money, making change, and using office machines in day-to-day activities

Ability to speak and receive direction (written and verbal direction) in English

Willingness and ability to work alone as scheduled

Rise. Shine. Work Happy.Hiring Immediately!
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