Working alongside the amazing team at The Quail, we are seeking a Guest Service Agent to support our Front Office Department.

Work for a highly prestigious hotel located in sunny Carmel Valley, California. Learn and grow within a strong hospitality operation. Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.

 

 

Key Accountabilities

Responsible for all guest services related to the objectives of the property. Handle guest check-in, check-out and sharing general knowledge about the property, our company, and local attractions. Provide prompt and courteous switchboard services by taking reservations and transferring phone calls.  Work closely with the Housekeeping Department to ensure rooms are cleaned on time and special requests are honored

 

 

General Requirements

Bachelor's Degree preferred or combination of education, training, and experience Able to work in fast-paced environment Great verbal communication skills Excellent computer skills Must be outgoing, sociable, and well spoken

 

 

 

Salary: $22.75 per hour

 

Benefits We Offer:

 

5 vacation days per year 5 sick days per year 9 holidays days per year Complimentary employee meals Complimentary parking Discounted and complimentary room nights at The Peninsula Hotels 25% restaurant discount 40% discount on retail Complimentary use of golf course

 

 

 

Set in California’s picturesque Carmel Valley, The Quail hosts the well-known annual motorsports event, The Quail: A Motorsports Gathering. A haven within the temperate climate of Santa Lucia Mountains, each of the 93 guestrooms features a private deck or patio that overlooks the Lodge’s lakes, golf course and expertly-manicured gardens. Along with verdant greens and lush landscapes, The Quail is home to Edgar’s, a farm-to-table restaurant that highlights fresh local produce and adheres to the Monterey Bay Aquarium Seafood Watch guidelines of sustainability.