At Hyatt, we are turning jobs into careers, and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
At Hyatt, there’s a home for every stage of your career. We have an exciting opportunity for an experienced Guest Service Agent to join our team.
Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
Benefits for working with Hyatt Include:
After 90 days of service, complimentary accommodation across Hyatt Hotels globally (TCs apply)Discounted accommodation for associates as well as friend and familyReward and recognition programsLearning and development opportunitiesFully laundered uniformDiscounted city parkingThe opportunity to join an international group with endless career opportunitiesThe Role:
As a Guest Service Agent, you will join an energetic and passionate team whose purpose is to create memorable experiences for our guests. Your warm welcome and professionalism will set the tone for our guests’ stay. You will thrive under pressure and be provided the tools to learn new skills that support your professional development. With us, you’ll discover a career you never knew existed.
Responsibilities Include:
Delivering exceptional customer service to both external and internal guestsConducting a large volume of check ins and check outs on a daily basisAssisting with guest enquiries and recommendationsCreating memorable experiences for our guests through care and empathyHandling customer complaints and escalating to the Manager on DutyActive involvement in the upselling initiativeOur Ideal Candidate will possess:
Previous Front Office experiencePrevious experience working with OPERAA friendly and welcoming personalityStrong verbal and written communication skillsExcellent grooming and personal presentationValid Australian working rightsAvailability to work a rotating rosterAt Hyatt, we are turning jobs into careers, and we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences.
At Hyatt, there’s a home for every stage of your career. We have an exciting opportunity for an experienced Guest Service Agent to join our team.
Located adjacent to Darling Harbour in Sydney's Central Business District, Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, the hotel boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 22 additional meeting rooms.
Benefits for working with Hyatt Include:
After 90 days of service, complimentary accommodation across Hyatt Hotels globally (TCs apply)Discounted accommodation for associates as well as friend and familyReward and recognition programsLearning and development opportunitiesFully laundered uniformDiscounted city parkingThe opportunity to join an international group with endless career opportunitiesThe Role:
As a Guest Service Agent, you will join an energetic and passionate team whose purpose is to create memorable experiences for our guests. Your warm welcome and professionalism will set the tone for our guests’ stay. You will thrive under pressure and be provided the tools to learn new skills that support your professional development. With us, you’ll discover a career you never knew existed.
Responsibilities Include:
Delivering exceptional customer service to both external and internal guestsConducting a large volume of check ins and check outs on a daily basisAssisting with guest enquiries and recommendationsCreating memorable experiences for our guests through care and empathyHandling customer complaints and escalating to the Manager on DutyActive involvement in the upselling initiativeOur Ideal Candidate will possess:
Previous Front Office experiencePrevious experience working with OPERAA friendly and welcoming personalityStrong verbal and written communication skillsExcellent grooming and personal presentationValid Australian working rightsAvailability to work a rotating roster