Guest Service Associate, Climate Pledge Arena
Delaware North
**The opportunity**
Delaware North Sportservice is hiring part-time Guest Service Associates to join our team at Climate Pledge Arena in Seattle, Washington. As a Guest Service Associate, you will be responsible for preparing and serving concession items while providing an excellent guest experience.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
**Pay**
$23.90 - $23.90 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
**What we offer**
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
+ Weekly pay
+ Employee assistance program
+ Training and development opportunities
+ Employee discounts
+ Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
**What will you do?**
+ Greet guests, communicate offerings and answers any guest questions in a friendly manner.
+ Serve food and beverage items in correct proportions, following proper sanitation guidelines.
+ Serve alcoholic beverages responsibly, requests identification adheres to all alcohol service policies and procedures.
+ Record all waste.
+ Participate in the set-up of the kiosk, arranges inventory, notifies Stand Lead of any inventory deficiency or shortages.
+ Perform clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
+ Record all transactions via the point of sale system and informs guests of the amounts owed.
+ Collect the proper payment for food and beverage items; processes credit cards.
+ Perform other duties as assigned.
**More about you**
+ Must be at least 18 years old.
+ Able to work a flexible schedule including nights, weekends and holidays.
+ Must have at least one year of experience in customer service.
+ Previous experience in guest service and/or food and beverage preferred but not required.
**Physical requirements**
+ Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
+ Ability to remain stationary for the entire length of shift.
+ Ability to perform normal lifting of stock up to 30 pounds.
+ May be required to work in confined and/or narrow spaces.
+ Ability to withstand variable temperatures, including extreme hold and cold, depending on the season.
**Shift details**
Event based
**Who we are**
Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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