**Description:** **D** **uties and responsibilities related to the Guest Service Officer - Spa role:** + Greet and welcome guests as they arrive at the spa. Ensure a smooth and efficient registration process while providing a warm and friendly first impression + Coordinate and manage spa appointments. Ensure accurate scheduling of treatments and services, accommodating guest preferences and therapist availability + Keep the reception area clean, organized, and well-stocked. Ensure a welcoming and professional environment for all guests + Provide exceptional customer service by addressing guest inquiries and offering information about spa services, promotions, and facilities. Ensure all guest interactions are positive and professional + Assist with taking orders and serving food & beverages to guests in the Spa + Perform various administrative tasks such as processing payments, handling phone calls, maintaining client records, and managing correspondence **Qualifications:** + Ideally with a relevant degree or diploma in Hospitality or Tourism management + Minimum 2 years work experience hotel operations + Good customer service, communications and interpersonal skills are a must **Primary Location:** QA-Doha-Doha **Organization:** Andaz Doha **Job Level:** Full-time **Job:** Spa Fitness and Wellness **Req ID:** DOH002578 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.