Guest Services Associate Print (https://www.governmentjobs.com/careers/bocaratonfl/jobs/newprint/4794748) Apply  Guest Services Associate Salary $15.99 - $21.63 Hourly Location Boca Raton, FL Job Type Part-Time Job Number 04020 Department Recreation Services Division Boca Raton Community Center 61/23121 Opening Date 01/16/2025 Closing Date 1/21/2025 11:59 PM Eastern FLSA Non-Exempt Bargaining Unit U + Description + Benefits + Questions . Job Description Be part of the team that helps make the City of Boca Raton one of the best places to live, work and play! We provide world class services, parks, beaches, and public safety. This can only happen when the best, brightest, and most committed individuals come to work for our City. We encourage like-minded individuals to apply and be part of our team! Come join us #WorkforBoca Location Boca Raton Community Center GENERAL DEFINITION OF WORK: Performs responsible clerical and customer service work undertaking a variety of tasks in a municipal office; does related work as required. Work is performed under regular supervision. Essential Functions + Provides quality customer service. + Relays accurate information to the public. + Acts as receptionist, answers telephone inquiries about routine procedures and policies. relays and dispatches messages as required. + Operates standard office machines, word processing, and data entry equipment. + Sells beach, boat, and dog park permits. + Reserves pavilions. + Completes class registrations. + Maintains files. + Maintains customer records. + Completes box office ticket sales transactions. + Assist with all front-of-house theatre operations including ushering, ticket-taking, and overseeing will call. + Collects fees and maintains cash drawer. + Promotes classes, events, and theatre performances. RELATED TASKS: + Prepares and checks forms, records, and applications for accuracy, completeness and conformity with established procedures. + Type's letters, invoices, reports and other material from rough drafts or verbal instructions. + Creates flyers, signs, and other promotional materials. + Completes research projects as needed. + Assists with special events. + Assists with room set-ups and breakdowns. + Performs related tasks as required. Knowledge, Skills and Abilities Knowledge of: + standard office practices, procedures, equipment, and clerical techniques + computer software, business English, spelling, and arithmetic Ability to: + make arithmetical calculations and file alphabetically + establish and maintain effective working relationships with associates and the general public + establish and maintain effective working relationships with associates and the general public Minimum and Preferred Qualifications EDUCATION AND EXPERIENCE: + Any combination of education and experience equivalent to graduation from high school. + Two (2) years of customer service experience. + Two (2) years of experience with cash handling and Microsoft applications. SPECIAL REQUIREMENTS: + Possession of a valid State of Florida Class "E" driver's license with no more than six (6) points in a three (3) year period. POST-OFFER BACKGROUND REQUIREMENTS: The background check process for this position may include: + Criminal Background Check + Employment Verification + Reference Checks + Motor Vehicles Report (MVR) Check + Drug and Alcohol Screen The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws. CITY OF BOCA RATON - BENEFITS SUMMARY Part-Time Employees ELIGIBILITY REQUIREMENTS: To be eligible to receive Paid Leave and to contribute to the 457 Deferred Compensation Plan, a part-time employee must have worked at least 1,040 hours in the prior fiscal year PAID LEAVE: Employees who work a minimum of 1,040 hours per fiscal year will receive twelve (12) hours of Paid Leave on October 1st. This Paid Leave shall be used no later than September 30th of that fiscal year or it will be forfeited. These hours may not accumulate and may only be granted with the approval of the employee's supervisor. This paid leave has no cash value at separation of employment. MISSION SQUARE 457 DEFERRED COMPENSATION PLAN: Employees who work a minimum of 1,040 hours per fiscal year will be allowed to participate in the 457 Deferred Compensation Plan. The City will not provide any matching funds.