Guest Services Attendant (Seasonal) Print (https://www.governmentjobs.com/careers/washingtonmn/jobs/newprint/4803689) Apply  Guest Services Attendant (Seasonal) Salary $16.36 - $17.62 Hourly Location Multiple Locations, MN Job Type Seasonal Job Number 25-00011 Department Public Works Dept Division Parks Division Opening Date 01/23/2025 Closing Date Continuous + Description + Benefits + Questions JOB SPECIFICS Washington County is currently hiring for Guest Services Attendants (Seasonal). This is a semi-skilled position under limited supervision, responsible for operation of Park Offices, the Historic Courthouse and/or Lake Elmo Park Concession Stand. MINIMUM QUALIFICATIONS: + At least 16 years of age DESIRABLE EXPERIENCE: + Previous work experience with Washington County Parks + Work experience operating credit card machine, cash drawer, concession equipment, telephone, and computer + Work experience providing customer service + Work experience with camper registration, concession sales, selling vehicle permits, advising park visitors of regulations, cash management, bank deposits, making reservations, giving directions, and light housekeeping SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top-scoring candidates will be forwarded to the hiring department for further consideration. HOURS / DAYS: 24 to 40 hours per week, days and locations vary. Work schedules (hours and days) and location are subject to change based on department needs. LOCATIONS: Historic Courthouse, Lake Elmo Park Reserve, St. Croix Bluffs Regional Park, Big Marine Park Reserve RATE OF PAY: $16.36 - $17.62 per hour ***Position will be posted until filled*** JOB SUMMARY This is a semi-skilled position under limited supervision, responsible for operation of Park Offices, the Historic Courthouse and/or Lake Elmo Park Concession Stand. EMPLOYMENT CRITERIA MINIMUM QUALIFICATIONS: Must be at least 16 years of age and have the ability to read, write and follow written and oral instructions. Must have own means of transportation. PREFERRED QUALIFICATIONS: Demonstrated ability to perform accurate data entry. Offers of employment will be contingent upon successfully passing a criminal history background check prior to beginning employment with Washington County. CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE Core Competencies (http://www.co.washington.mn.us/DocumentCenter/View/5174) outline essential business and professional traits necessary to perform this job. + Support and prioritize a welcoming and respectful workplace that fosters diversity and encourages contributions from all individuals; + Provide inclusive and equitable service to all members of the community with dignity and respect; + Demonstrate support for the County’s diversity, equity and inclusion program; + Ability to keep accurate records and prepare reports; ability to meet and deal with the public in a friendly and courteous but businesslike manner; ability to establish and maintain working relationships with others; + Ability to learn policies, regulations, statutes, procedures, and practices pertaining to the function of the office of assignment; + Ability to initiate compliance with rules and regulations in a fair and consistent manner; and ability to type accurately at a reasonable speed. DUTIES & RESPONSIBILITIES + Greet visitors and provide park/site and facility information; + Advise visitors of County policies, rules and regulations; + Check-in campers and rental clients, sell vehicle permits, merchandise and concession items; + Follow prescribed cash handling and daily record keeping procedures; + Assist in completing forms, reports, sorting checks and cash, preparing bank deposits, and maintaining accurate records; + Monitor supply inventory including concessions, restroom and office supplies to ensure uninterrupted guest services; + Receive phone calls, answer user inquiries, provide facility tours, take messages, and execute facility, camping and pavilion reservations; + Perform light cleaning duties inside and outside of the park office, gatehouse, Historic Courthouse and/or Lake Elmo Park concession stand; + Execute end-of-day activities including cleaning, supply inventory, closing and locking facilities, and other post-event activities as assigned; + Perform random park surveys and use counts and assist with county-sponsored events, as needed. Perform other duties as assigned. WORK ENVIRONMENT Work is performed 90% inside, 10% outside. Work performed outside involves exposure to seasonal elements including heat, wind, humidity, sand, rain and cold water. Equipment used may include but is not limited to: office printer/scanner/fax, adding machine, computer, cash drawer or register, cleaning equipment and solutions, keyboard, telephone, and two-way radio. Duties include occasional lifting of up to 20 lbs., stooping, reaching, handling and communicating with customers. Additional physical/mental requirements may not be listed above, but are inherent in performing the position's essential functions. This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time. Benefits are not offered with this position. 01 Are you at least 16 years of age? + Yes + No 02 Have you previously worked for Washington County Parks? + Yes + No 03 Do you have experience operating any of the following (check all that apply)? + Credit card machine + Cash drawer + Copier/fax/scanner + Concession equipment + Computer + Telephone + None of the above 04 Which of the following best describes your years of experience providing customer service? + No experience + Less than 6 months + 6 months to less than 1 year + 1 year to less than 2 years + 2 years to less than 3 years + 3 or more years 05 Do you have work experience with any of the following (check all that apply)? + Camper registration + Concession sales + Selling vehicle permits + Advising park visitors of regulations + Cash management + Bank deposits + Taking reservations + Giving directions + Light housekeeping + None of the above 06 Indicate below the days you would be available to work (select all that apply): + Monday + Tuesday + Wednesday + Thursday + Friday + Saturday + Sunday + Holidays 07 Which work location(s) do you prefer (select all that apply)? + Lake Elmo Park Reserve (Contact Station) + Lake Elmo Park Reserve (Swim Pond Concessions) + St. Croix Bluffs Regional Park (Contact Station) + Cottage Grove Ravine Regional Park (Visitor Center) + Big Marine Park Reserve (Contact Station) + Historic Courthouse + Square Lake Park 08 Are you interested in additional shift opportunities associated with park user counts/surveys? + Yes + No Required Question Employer Washington County (MN) Address 14949 62nd Street North Stillwater, Minnesota, 55082 Phone 651-430-6081 Website https://www.washingtoncountymn.gov Apply Please verify your email address Verify Email