**Job Description:** Responsible for planning, organizing, and facilitating guest service and event planning functions. Supports facility efforts to improve the patient and guest experiences. **Work Schedule** + Full Time, 40 hours per week + Work Schedule: Monday-Friday + **Required:** Flexibility in adjusting shift(s) to support business needs **Job Essentials** + Develops and maintains a high level of customer service. + Achieves and maintains customer satisfaction goals. + Attends required meetings in order to receive current information and instruction. + Ensures guest complaints are resolved and that appropriate service recovery gestures are made in order to achieve guest satisfaction. + Coordinates scheduled events and conferences and ensures they are serviced and function proficiently. + May help coordinate meals to appropriate locations by designated times. + May demonstrate understanding of critical control points of food storage, temperatures, handling, serving, and disposal. + Organizes time appropriately in order to accomplish all routine tasks by deadlines. + Assists patients, guests, employees, and other visitors with arranging for accommodations, business services, dining, transportation, and other personal services. + May be responsible for monitoring supply orders, accounts payable, verifying charges, and supply / equipment needs for the Food Services Department. + Assists with directing and evaluating facility events ensuring that goals and expectations are met. Assists in marketing and promotion of the facility and its services, events, etc. **Minimum Qualifications** + Two years of experience in a hospitality or healthcare setting. Two years of Catering or Food Service experience preferred. + Demonstrated self-motivation with the ability to work without direct supervision. + Demonstrated computer proficiency. + Demonstrated proven interpersonal and organization skills. **Preferred Qualifications** + Associate degree in business or hospitality management or a culinary arts program. Degree must be obtained through an accredited institution. Education is verified. + Two years of experience with hospitality catering or as a concierge. **Physical Requirements:** Carrying, Lifting, Hearing / Listening, Manual Dexterity, Pulling / Pulling, Seeing, Speaking, Standing, Walking **Location:** Transformation Center **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.27 - $29.33 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. All positions subject to close without notice.