Orlando, FL, USA
23 days ago
Guest Services Coordinator
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

Preferred Qualifications: 

Basic English language communications required. 

Excellent customer service skills. 

Basic computer skills; HotSoS, ALICE, OPERA, MS Outlook preferred. 

Valid Florida Driver License required.

Requires full availability including days, nights, weekends, and holidays. 

Responsibilities: 

Provide leadership and assistance to Guest Services team members. 

Operates the dispatch desk, keeping all records neat and organized. ​

Must be able to lift 75 pounds and push a cart weighing up to 150 pounds.

Expedites and monitors lobby activities to ensure efficient arrival, rooming, and departure of Hotel guests.

Coordinates and oversees timely and professional luggage assistance and storage.

Other duties as assigned. 

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