Guest Services - Front Desk Attendant -TownePlace Suites, Westport, MA
Lafrance Hospitality
We want you to join our team at the TownePlace Suites by Marriott, Westport as a part time Front Desk Attendant!
At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship. As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.
If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position. A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites. This is an exciting opportunity if you are interested in developing your professional skills.
Refer a friend once you join and earn up to $500!!!
Pay: $15 $16 Per Hour
Shift: Part time
Schedule: AM and PM, must have weekend availability
Responsibilities:
+ Maintain a warm, welcoming and professional demeanor while interacting with all guests.
+ Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
+ Answer the phone in a professional & helpful manner.
+ Follow procedures on posting charges and settling guest accounts.
+ Effectively address and resolve guest problems to increase guest satisfaction.
+ Be knowledgeable of emergency procedures and Hotel policies.
+ Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk
Requirements
+ Customer Service Experience
+ Hotel Marriott Experience is a plus but NOT required
+ Attention to detail
+ Reliability
+ Able to work alone and as a team
Benefits
+ 401K Matching
+ Brand Wide Travel Discounts
+ Company Wide Travel Discount Program
+ Referral Bonus Incentive
+ Retention Bonus Incentive
+ Annual Review Program
+ Extensive Room for Growth
+ Paid Training
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