Dallas, TX, USA
60 days ago
Guest Services Manager

How You’ll Do It

Supervise the team in providing best-in-class serviceCoach and develop the team and drive Associate engagementUphold operating standards and drive Guest safety and satisfactionEnsure all Guest areas are staffed and functioning efficientlyManage the operational duties of their departmentDelegate and follow-up on the completion of tasksDemonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and CaringLeverage business metrics and trends to drive performance and to maximize profit and revenue

What We’re Looking For

5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environmentHigh school diploma or equivalentExcellent communication, time management and organization skillsAbility to work on a teamEnergy and enthusiasmA high level of self-awareness, receptivity to change and integrityAbility to work in extreme weather conditions for extended periods of timeAvailability to work varied shifts, including evenings, weekends and holidaysAbility to stand and walk for long periods of time including maneuvering up and down stairsAbility to obtain required licenses and certifications for your location
 
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