The Guest Services Receptionist: (a) screens/directs incoming phone calls to appropriate staff/departments, (b) greets and answers questions from clients, visitors and staff, (c) and completes daily and as-needed administrative tasks.

BENEFITS OF WORKING AT SHOLOM:

Tuition Assistance for ongoing education – Receive up to $5,250 per year towards your education!Competitive Wages and Holiday PayComprehensive Benefit Packages - Medical, Dental, Vision, Life and Disability InsurancePaid Time Off (PTO)/Sick and Safe Time (SST)403(b) Retirement Plan with discretionary employer matchCompany sponsored training and development opportunities to advance your careerEmployee Assistance Programs for physical, mental, and financial wellnessFree membership to Sholom’s Fitness and Vitality CentersEasy access to major bus routes and public transportationAnd many more benefits, discounts, and perks!

Primary Responsibilities
 1) Screen and direct incoming phone calls to the appropriate staff and departments, relaying verbal and written messages as needed. 
 2) Greet everyone that enters the facility including visitors, vendors, families, and staff.
 3) Ensure safety by viewing camera monitors, watching for suspicious activity, responding to potentially dangerous situations (i.e. wandering program alert), and checking in on residents/tenants when appropriate.
 4) Ensure documentation is maintained to comply with applicable policies and regulations; assist in the ordering, receiving, stocking and distribution of office supplies as appropriate; update daily communication sheets depending on location. 
 5) Clean, organize and maintain the reception area.
 6) Assist with other clerical duties such as photocopying and maintaining copier, laminating, filing, running reports, and typing documents as needed.

Job Specifications 
Education, Experience and Certifications
• High school diploma or equivalent required.
• One or more years receptionist, customer service or administrative/office experience required, preferably in a long term care setting.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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