We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK. Provides security, safety and loss control by monitoring, observing, reporting and taking appropriate actionProvides superior service to our guestsMust seek out opportunities to be of serviceMaintain highly visible patrols to insure a safe gaming experienceResponds appropriately to a wide variety of property, life or asset-threatening conditions with immediate assistanceMaintains the confidentiality of pertinent informationObserves safety hazards, violations of policies, procedures, rules or laws, and reports to shift managementAssure quality support to other departments so that they may serve guests more effectivelyPromote the property promotions and eventsCoordinates and communicates with other Security personnel or Boomtown staff to provide optimum security and customer serviceMaintains accountability for assigned monies during fills, drops and escorts, and other assigned dutiesMonitors and protects Boomtown and customer assets within his/her control, reporting theft and/or destruction promptly to appropriate personnelAnswers questions, offers assistance as required and generally functions as a departmental host for Boomtown's customersCompletes a wide variety of paperwork on a daily basis as needed by the department and by the companyCreate fun and excitement with the customer BRING US YOUR BEST.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
High school diploma or equivalent preferredPrior experience in casino security, security, or law enforcement preferredRequires a clean driving record and a valid MS Driver's LicenseCertification in AED, CPR and First Aid preferredBasic skills and understanding of computers preferredMust be able to read, write, speak and understand EnglishPrevious customer service experienceAble to handle stressful situations dealing with the general publicAbility to work in an environment, which may be noisy and/or have excessive cigarette smokeNeed tact when dealing with difficult customersRun on level surfaces, as well as, up and down stairsAbility to identify and quickly respond to potential problems and conflicts and defend self and others in combative situationsAbility to effectively and efficiently move around all work areas including walking and standing for long periods of timeAbility to multi task as required (security officers cover a wide variety of different posts and work with all departments) Required to initiate positive interactions with guests and employeesActively patrolling sections/floor looking for interaction opportunities, answering calls while still maintaining the ability to build relationshipsThe ability to operate company motor vehicles Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spacesMust be able to obtain a Gaming Permit. Must have a valid driver’s license and a clean driving record. Must successfully complete ServSafe Alcohol training certification course. STAY IN THE GAME. FOLLOW US.We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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